This company is a broker service and is quick to tell you that when there is an issue. If they sub to BSS transport do not let them take your car! the driver Elagio is dishonest. He drove my car aroun [More]
Montway Auto Transport - We thank you for your review and appreciate you sharing your transport experience with our fans. As well as your patience throughout the situation. All reviews are taken very seriously. Please keep in...
Contracted them to ship a 1959 TR3 last April 2017 because of their reviews and supposed insurance coverage. They dropped the car off the transporter during loading and heavily damaged the car. Pict [More]
Montway Auto Transport - We have suggested the customer look into taking some sort of action against the insurance company as they are not handling the claim to her liking, which unfortunately Montway has no control over. We ...
I based on advertising on Montway, booked a transport from Iowa to Florida, for November.I called on 10/12/17 to merely change the type of car to transport. I was originally put on hold for 20 minut [More]
Montway Auto Transport - Hello, Maggi! Thank you for your review. We looked into your order due to the comments you stated as this is not the kind of service we offer. We have the capabilities of pulling all calls and hold t...
I had scheduled and paid for a truck to be picked up in South Carolina and dropped off to Custer Ky. I paid $1,575.00 for the move. I assumed everything was in order.. I received a call a couple da [More]
Montway Auto Transport - Hello, Gerardo! Thank you for your review. We would like to take the time to explain, what transpired with your order. First and foremost, the "vehicle" the customer was requesting to be transported w...
Montway Auto Transport did a fine job getting our car transported from upstate New York to Southern California. The car was picked up on time, delivered on the date promised, and, other than some gri [More]
Montway Auto Transport - Hello, Mary! Thank you for posting the same review on many sites! We will do the same so that we can properly inform you of the actual situation and that, Montway, as a broker, did abide by the guaran...
Car picked up 4 days late, at 11pm, driver impolite and barely spoke English, wouldn't inspect the car thus no liability if something happened to the car, and tried to charge us for the load in the ca [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit feedback about your experience. Please know your feedback is taken very seriously. We welcome any recommendations that help to improve the quali...
Despite what it claims in big bold letters on the website, your vehicle is not safe with Montway. My vehicle was damaged by a careless owner/operator. Montway denied any liability and it fell to the [More]
Montway Auto Transport - Montway truly appreciates the customer taking time to write a review about their experience. Whether good or bad we welcome any recommendations that help to improve the quality of our services for our...
Had the worst experience in shipping my vehicle. First I was told a time frame when to have the car pick up, they called days before the window they gave me. I was called the same day and ask if the [More]
Montway Auto Transport - We appreciate you taking the time to share your experience with us on Transport Reviews. We regret to learn you have encountered damages with your transport. Our in- house claims department has been i...
I did extensive research for auto transport, cross country. 2 vehicles from Philadelphia, PA area to Phoenix, AZ. I came across Montway, had great reviews, website shows them being a large carrier w [More]
Montway Auto Transport - Montway truly appreciates this person taking the time to submit a review about this transport experience. Please know your review is taken very seriously. We welcome any recommendations that help to i...
To whom it may concern,
I had placed an order to have my sons car shipped from panama city Florida to Reno Nevada on 7-18-2017.
The load date was set for 7/24/2017- 7/25/2017. on 7/25/2017 I called [More]
Montway Auto Transport - Please know that any review is taken very seriously. We welcome any recommendations that help to improve the quality of our services for our customers. All service dates in the auto transport industry...
Booked with Montway and then cancelled when I found out they were offering the shipment at a price nobody would pickup for. ($1000).
After I CANCELLED, Montway raises the price to $1400 then to $1450 [More]
Montway Auto Transport - Montway truly appreciates the customer writing a review about his experience. Whether good or bad we welcome any recommendations that help to improve the quality of our services for our customers.
Ou...
I set up an order with Montway a week prior to when I needed the vehicle picked up.
The friday before the pickup week started i called to see if they had a driver lined up as i had not heard from the [More]
Montway Auto Transport - Montway truly appreciates our customers taking the time to submit a review about their experience. Whether good or bad we welcome any recommendations that help to improve the quality of our services f...
worst company ever...
they have no respect to timing at all and they use a third party company ,
they do not have their own trucks , very expensive for nothing , i will never going to use them agai [More]
Montway Auto Transport - We appreciate your review and thank you for your time. Please note Montway offers a 1 to 5 business day pickup window from the first available date. This information is provided at the time of booking...
The trucker, Paul was one of the rudest and unprofessional people, I have ever met. He insisted me to get the car delivery far away from scheduled home delivery address and when I refused, delived the [More]
Montway Auto Transport - Thank you for your feedback. Montway depends on responsible customers such as yourself to inform us when a carrier does not perform to the level expected. The trucker has been reported to our Carrier ...
My car was shipped by Montway who hired ALN Trucking. It was delivered to me a day late. When I got home I noticed my front end was crushed in transport. The shipper ALN tried to cover up the damag [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit a review about your experience. Please know your review is taken very seriously. We welcome any recommendations that help to improve the quality...
My car was picked up 4 days after what they initially told me. Every time I called, I was told the days are only estimates which I wasn't told when signed up with them. I won't use them again in futur [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit your review. Whether good or bad we depend on responsible customers such as yourself to inform us of their transport experience. That helps us s...
They took my money and never delivered my car I tried to resolve the matter with their customer service but when I would call in they would disconnect me and keep me on wait and told me to go pound sa [More]
Really bad decision to ship my car with Montway transport. It all started two weeks back. First they assigned me dispatch, unfortunately, my friend was out of town. I had to reschedule it. I called th [More]
Montway Auto Transport - We thank you for sharing your experience and regret to learn you are unsatisfied with the service received thus far. The customer booked an order on 6/5/17 with a first available date of 6/15/17. Mont...
The carrier selected by Montway damaged my car during transportation. Montway doesn't feel responsible for the issue and while they provide guidance on how to resolve the claim, the trucking company i [More]
TERRIBLE customer service. Picked up my car 2 weeks after they said they would (a week past the latest date they said). Every time they missed a deadline, no contact from them - I had to be the one [More]
Montway Auto Transport - We thank you for your feedback as we have explained with USHIP the customer provided a negative rating we responded to it as we are doing here. Please allow me to explain Please note that Montway date...
Montway took us for a ride all right, but our car was still here! First, they squeezed more money out of us - did not honor their quote. Then they set the pickup time 3 different times, and nothing [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit feedback an experience someone had with our company. Whether good or bad we welcome any recommendations that help to improve the quality of our ...
Called them directly to set up pickup instead of using a bidding service. Was told it would be picked up between May 20 - May 24. Didn't hear from them until May 29, when they called asking for $250 m [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submitting a review about your experience. Please know your feedback on your experience is taken very seriously. We welcome any recommendations that he...
I would never use Montway! They brokered my transport to a group, M & M Auto who delivered the car late so I could not be there to accept delivery, M & M damaged my car and would never pay for the d [More]
Montway Auto Transport - We did everything in our power to assist however there were significant obstacles preventing us from successful mediation that consequently resulted in the insurance company rejecting the claim.
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delivered our car today with the car being smashed , window smashed, they totaled car and never informed us, good luck finding anybody to respond to you, terrible customer service, never again, us any [More]
Montway Auto Transport - Thank you for sharing your review and experience with us. Although this type of situation is uncommon we are always here to help. Montway does have an in-house claims department that is here to assist...
This company is a joke. I called them based on their reviews on 4/10 to ship out a truck I had purchased. I told them they can pick up anytime on 4/12 or after. The guy I talked to was polite and s [More]
Montway Auto Transport - Thank you for sharing your experience with us. Whether good or bad we appreciate the review so we can make sure that the customer’s needs are addressed. Please note that all service dates in the auto ...
