Montway transport farms out the carriers for your car in other words they sub out shippers and drivers. They collect a fee and then hire 3rd party to transport. When I had
A problem with the transpo [More]
Montway Auto Transport - Thank you for your review and sharing your experience. Please note for a transport going 971 miles they estimated travel time is 3-5 days. Please also note that all service dates in the auto transport...
I DO NOT recommend this company to anyone transporting their vehicles. I am STILL waiting on my vehicle that was suppose to be delivered 4 days ago. My vehicle was being transported from Atlanta, GA t [More]
Montway Auto Transport - We appreciate your feedback as we love to learn from any experience our customers may encounter good or bad. Please note that all service dates in the auto transport industry are only estimated, and n...
I paid extra to have this car picked up on Saturday. it was at a museum and Saturday was the only day it could be picked up. there was no communication from either montway or the driver which is why [More]
Montway Auto Transport - We thank you for sharing your experience with us. Please know your feedback is taken very seriously. We estimate assigning a carrier within 1 to 5 business days of the first available date the vehicle...
I setup a pickup with them and the date came and went. Everyday I would get a different reason why the car wasnt setup for a pickup yet. The seller of the car said he will handle the delivery so I can [More]
Montway Auto Transport - Thank you for sharing your experience with us. On average our carriers pick up loads for transport between 1-5 business days after the first available date listed. We here at Montway do our best to ad...
Wanted enclosed carrier. Ended up shipping open because they said no enclosed available from Texas to Utah and I was running out of time. Quoted a price. The price changed two hours later. Supervisor [More]
Montway Auto Transport - We apologize for the inconveniences you experienced throughout your transport. Please note, when enclosed transportation is chosen, the amount of available drivers is far below that of open transport ...
Montway customer service is completely lacking and unprofessional, especially for the price.Upon the day my car was to be picked up, I received a call saying I was lucky because Montway found a driver [More]
Montway Auto Transport - Thank you for sharing your experience with us. We highly value customer's feedback and we take measures to improve our service to make sure customers received the best possible service. Please note w...
Their Principle: Bait and switch. I accepted their highest offer (as compared to other quotes) thinking that they will schedule immediate pickup as they promised. They took almost a week a schedule a [More]
Where to begin with the awful and costly mistake with entrusting Montway for my auto transport needs.
First, my car was scheduled to be picked up, along what I was told during booking was a popular r [More]
Montway Auto Transport - Thank you for your feedback. We are very disappointed to learn of your dissatisfaction. Transporting a vehicle is not a common occurrence for most to which we do our very best to educate first timers....
WOULD NOT RECOMMEND MONTWAY AUTO TRANSPORT, HORRIBLE SERVICE.
The first day the driver failed to pick up my vehicle without so much a courtesy call, I was worried but thought driver was just runn [More]
Montway Auto Transport - Thank you for sharing your experience with us, as we regret to learn you were unsatisfied with the service received. Please note that all service dates in the auto transport industry are only estimate...
Driver never called ahead and was 3 days early. Wanted to drop car at 10:30 pm- but called out of the blue at the last minute.
There was no call to let me know he was coming. Felt like I was dea [More]
I was scammed by Montway!! I was new to the shipping industry so I didn't understand how everything works but they quoted me the lowest estimate, so I went with them. No mention of any possibility o [More]
Montway Auto Transport - We understand that auto transporting is not a common experience for most which is why we go above and beyond to educate our customers on the industry, what to expect, the process, as well as terms and...
The driver said he would deliver my motorcycle on the 15th. He didn't show up. Then he said he come on the 16th or 17th. Again he didn't even show up.
He finally made the delivery on Monday the 18th. [More]
Montway Auto Transport - Thank you for sharing your experience with us. Please know your feedback is taken very seriously. We welcome any recommendations that help to improve the quality of our services for our customers. Ple...
These guys absolutely destroyed my car exterior. I have huge scratches on my hood and roof, and even circular scratches where someone clearly tried to "fix" it.
The car showed up muddy and dirty [More]
I went to these guy's website and a guy got on-line and started chatting with me. He quoted me for 1000 dollars. I got other offers for 1135 so I didn't think this was unreasonable. So I wait e-mail t [More]
Montway Auto Transport - We thank you for sharing you experience with us. Please know your feedback is taken very seriously. We welcome any recommendations that help to improve the quality of our services for our customers. W...
After speaking with them, I told them I had another company that I had booked. I said that the pickup time wasn't working and that there time was better. I said let me call the other company and see i [More]
Company was horrible as soon as they get your contract. They hire cheap, sketchy companies to ship your vehicle. The customer service from the employees is horrible, lied many times, and does not foll [More]
Montway Auto Transport - Thank you for sharing your experience with us. We welcome any recommendations that help to improve the quality of our services for our customers. We also appreciated your patience throughout the situa...
I hired Montway Auto Shipping, which in turn hired Rise Auto Shipping. Rise was a disaster from start to finish. The driver did not speak English well and did not know where he was going. Then his tru [More]
The worst ever experience. While booking they said 732 which can be paid through credit card. Later they took 50 dollars for credit card. 15 times called for pick up. Excuses or no reply. One it is pi [More]
Do not ever use Montway for auto transport. They sub out jobs to anyone on the street and you will suffer due to this. I lost 1.5 days of work due to the truckers lying about when the vehicle would [More]
I used the uShip website/Application to ship a brand new compact vehicle from Boston to San Francisco. The original pickup/dispatch date was 12/28/2015 indicated by Montway and Uship. The car did not [More]
They picked up my vehicle on January 8th and promised deliver between Jan 12th and 14th, Give or take 2 days.
I have been calling daily since the 12th about delivery and all I get is excuses and pr [More]
These people are not honest they lie a lot the charge you and the don't deliver on time and they dont want to give a refund I don't know if the owner of this company is aware of all the things his e [More]
