To so I was super impressed with the experience would be a lie. Where to begin… Well I had scheduled a pick up date, which was fine, however when the date arrived, is when the headache began. The driv [More]
Montway Auto Transport - Thank you for providing your feedback. We are sorry to learn of the inconvenience with the carrier. We agree that communication is essential to great service and it is a core value to which we hold ev...
Crack in front grill and license plate cover was overlooked due to weather conditions ( ice and snow ) insurance won't cover it .
Otherwise a Great service . Timely and friendly.
Montway Auto Transport - Hello Johann. We are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Mon...
I had my car transported to Arizona. I did not use the car for over a week after it was delivered, and did not remove the baskets that I had moved in the car until later. When I brought the baskets i [More]
Montway Auto Transport - Hello Carla. Thank you for your feedback. We are sorry to hear that we have not met your expectations. Montway's services are to match your shipment with a licensed and insured motor carrier. Montway ...
The transportation went well and my car arrived the destination without any damage. However, it was picked up on Sunday and was due to be dropped off the following Thursday after 12pm. I did not hear [More]
Montway Auto Transport - Hi Guss. Thank you for leaving your comments. We apologize for any inconvenience you have experienced. As a broker, our services are to match your shipment with a properly licensed and insured motor c...
Unexpected charges. Late pickup. Noncommunicative. Poor service. The agents and customer service were incredibly helpful and kind. However, they outsource their pickup/delivery and that's where there' [More]
Montway Auto Transport - Hello, I am sorry to learn of the inconvenience. As a broker, our services are to arrange shippers' vehicles for transport with a motor carrier. Auto-shipping is a lot different from other forms of lo...
The company Montway I guess has nothing to do with the driver. But my car was delivered back to me with a cracked windshield and a dent and scratch on the hood. I got tired of going round and round [More]
Picked up my C63 on time, but returned it with paint damage from what looks like a chain hit it. damaged the rear window, also. Could make a claim, but will likely end up on CARFAX as damage. Not grea [More]
Montway Auto Transport - I appreciate your notifying us about your experience. I am sorry to hear about the situation. As a broker, we take all the necessary precautions to prevent our customers from encountering unreliable c...
Montway as a company has been great to work with but their contracted drivers, not so much. I?ve used Montway to ship 2 cars from Minnesota to California and most recently for my mother from Minnesota [More]
The auto was detailed before Montway Auto Transport pick it up. Upon arriver to deliver the auto had a bad odor
and there were items missing. Don't know what took places from pickup to delivery.
I am honestly not one to leave bad reviews… but I want to let those of you considering it, to know what you’re getting into! First of all, this business is NOT door-to-door as advertised. Not only did [More]