I have used Montway three times to transport fleet vehicles. Each time the transporter did not speak English which made it extremely difficult to communicate with them. The most recent transport I e [More]
Montway Auto Transport - Thank you for your feedback. As a broker, our services are to match your shipment with a properly licensed and insured motor carrier. We work with thousands of carriers across the country every day an...
I have mixed reviews with Montway. They transported my car and it appears to be in good condition so far. The issue I have is that dispatch told me my car would be picked up in the morning of my sched [More]
Montway Auto Transport - Hello. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you have experienced during your recent vehicle shipment. Due to the complex nature of au...
I ordered an enclosed trailer. The first guy who showed up brought an open trailer. A complete waste of my time and set delivery back days.
Luckily, my job was grabbed by a great young guy with an sma [More]
Montway Auto Transport - Hello Wart. Thank you for your feedback. We are sorry to hear about the initial inconvenience, but are happy to hear that your vehicle arrived safely and on time. We appreciate your business and hope ...
My car arrived in mostly good shape. No major damage, minus the fact that my front license plate was no longer with my car. It was stolen/lost in transit, the driver who dropped off my car had no idea [More]
Montway Auto Transport - Thank you for sharing your feedback with us. We are sorry to hear that the license plate was lost in transit. In auto transport, the license plate would be considered a loose item. It is possible for ...
I'm giving Montway an overall rating of 3 stars because the front office messed up the pick up of our 3 vehicles for our cross country move. We scheduled the transport 6 weeks prior to our move in ord [More]
I trusted them to follow through and not charge extra and so forth, and I do recommend them for that (and would use them again). However, the number of phone calls and repeated information I had to gi [More]
Montway Auto Transport - Hi Nanci. Thank you for your review.
Excellent customer service from Montway in particular from Peter and Joyce but depending on which carrier you are assigned you may experience delays. Delivery for my vehicle was delayed for 5 days and [More]
Montway Auto Transport - Hi Richard. Thank you for your feedback on our representative.