When I placed the order, I communicated a date that I HAD to have the car delivered and that they could pick up ANY time. 2 days after the scheduled pick up I was called and offered the option to pay [More]
Montway Auto Transport - Thank you for sharing your experience with us. Please note Montway offers a 1 to 5 business day pickup window from the first available date (04/12/2017). We understand that you booked your order in ad...
I contracted with Montway to transport my Porsche 911 from CT to CA via enclosed trailer.
They quoted me a rate of $1600 (a competitor later quoted me $1375 for the same service and Montway did no [More]
Montway Auto Transport - We thank you for your review and sharing your experience. Regarding the rate that was offered this was an option in which you could have declined if you were not happy with the price. However, this w...
Car was damaged badly!!! A whole piece near the driver side window is ripped off!! Will never use or recommend this company again!!! Will post pictures if you would like!!! This is my son in laws car [More]
Montway Auto Transport - Thank you for your feedback.We regret to learn of the condition in which you received your vehicle as this is uncommon in auto transport.As we have only learned about this on 3/31/17,our in-house Clai...
I chose Montway based on their 1,000+ positive reviews online and their price. I called their Customer Service number to ask a couple of questions and confirm what I was quoted. I was told by their [More]
Montway Auto Transport - We appreciate your feedback as we love to learn from our customers the experience they encounter good or bad. Please note that all service dates in the auto transport industry are only estimated, and ...
Unreliable. Montway did not carry out commitment to pick up my car per my agreement which was made a week and half prior to the agreed to pick up last available date. Calls from them insuring me of [More]
Montway Auto Transport - We are truly sorry to have lost your business. It is imperative that customers have a clear understanding of the terms they accept as we are transparent with them. Our terms can be found on our, Uship...
It took more than a month for Montway Auto Transport to find a competent transport driver to pick up and deliver my antique vehicle. The first transport driver was a liar and the second transport driv [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit a review about your experience. Please note we estimate assigning a carrier within 1 to 5 business days from the first available date. We want o...
I scheduled my car to be shipped by Montway Auto Transport (Montway) on September 28, 2016. The credit card information given over the phone provided that Montway will pick up the vehicle for shipping [More]
Montway Auto Transport - Thank you for sharing your experience with us. The customer placed his order 9/28/2016 with that date being the first available pickup date. Please note Montway offers a 1 to 5 business day pickup win...
I first signed with Montway to move a car from Texas to Washington for $949. After a couple days of no pickup, i agreed to pay an extra $300 to get a guaranteed pickup. I charged the full amount to m [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit feedback about your experience. Please know your comments are taken very seriously, as we welcome any recommendations that help to improve the q...
I was very satisfied with the vehicle transport by Capital Auto Logistics. despite reaching a contract and providing a credit card deposit with Montway in late November, the vehicle was picked up 4 [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit feedback about your experience. Please know your feedback is taken very seriously. We welcome any recommendations that help to improve the quali...
BEWARE: Montway offered me compensation after my negative experience in exchange for promising to not post negative reviews on social media and review websites! Their ratings are skewed because of thi [More]
Montway Auto Transport - We thank you for your review and sharing your experience. We regret to see that you were unsatisfied with our service. We apologize for the inconvenience you encountered with your order. Montway being...
Montway has been nothing but a pain- from showing up late to dropping off late, they have been horrendous. Demeaning customer service, threatening legal actions, and offering few options. They had, [More]
Montway Auto Transport - Montway continues to assist this unfortunate and uncommon occurrence and have asked for estimates of repair to facilitate settlement.
By the delivery deadline, Montway hadn't even picked up the vehicle. I called them several times, only to hear one lie after another. Ulitimately, I had to cancel the order and find someone else.
Montway Auto Transport - Montway truly appreciates you taking the time to submit feedback about your experience. Please know that your comments are taken very seriously, as we welcome any recommendations that help to improve ...
DO NOT SHIP YOUR CAR WITH THIS COMPANY.
Here is my story:
Based on the rating of the “Montway Auto Transport” I chose them to transport my car from MA to WA. They are a dealer that find a match betw [More]
Montway Auto Transport - Montway truly appreciates you taking the time to submit feedback about your experience. Please know that your feedback is taken very seriously. We welcome any recommendations that help to improve the ...
I posted a review describing how Montway could not find a driver at the fee they promised. They asked me to pay extra to have the car picked up by their promised date. Montway emailed me saying they [More]
Montway Auto Transport - We thank you for your review and sharing your experience. Being an authority in the auto transport industry for over 10 years we assure all of our wonderful reviews are 100% real and 100% hard earned....
Would not recommend. In December 2016, I made a deposit and scheduled a pickup on 01/03/17. On 01/06/17, after no pick up, order was cancelled and acknowledged by Montway. As of 01/10/17, I have not r [More]
Montway Auto Transport - We appreciate you sharing your experience and regret to have lost your business.
All dates in the transport industry are estimated. We do not guarantee dates nor do we inform customers of such. ...
Worst customer service I have ever experienced. Took 2 weeks for anyone to properly not the condition of the vehicle. They sent out multiple drivers who were not able to pick up the vehicle. If they w [More]
Montway Auto Transport - The reason that Montway's efforts to locate and assign a carrier that could (properly & safely) transport this customer's vehicle were delayed, was due to circumstances that were completely outside of...
Montway is smart enough to be very helpful and supporting in the beginning. Since they created that trust, I gave them my business to transfer my vehicles from Minnesota to Florida.
At the time of de [More]
Montway Auto Transport - We thank you for your review and sharing the experience you encountered with the transport of your vehicles. Please note that damage is uncommon in the auto transport industry and we regret to learn o...
Vehicle was delivered to me in Florida, no bill of lading was left either at pick up or delivery. Vehicle appeared to be fine when delivered, however I DID NOT CHECK UNDERSIDE OF TIRES 2on this brand [More]
Montway Auto Transport - Montway has a fully operational Carrier Compliance department so we assure our customers that Montway only utilizes fully licensed and insured truckers who pass FMCSA safety standards and undergo a th...
Horrible customer service. Booked a shipment with them and even confirmed sign my credit card. A few hours later got an email saying my order was denied with no reason. Called and asked why and all 3 [More]
Montway Auto Transport - Just as consumers have the right to choose which companies to give their business to, we as a company reserve the right to protect our business assets and our brand. By law, as indicated within our t...
I found a classic car and bought it sight unseen. I was told it ran one year ago, but had been sitting since. I called Montway. I had no idea that I was paying someone a fee to find a truck driver to [More]
Montway Auto Transport - Thank you for taking the time and sharing your experience. We highly value customer's feedback and we take measures to improve our service to make sure customers received the best possible service. Pl...
We have moved many times and have never had any issues transporting our car until we chose Montway based on Yelp reviews. When I hired them, I explained that we were loading a 26 foot U-Haul that Mon [More]
Montway Auto Transport - ALL dates in the transport industry are estimated. We go above and beyond in being fully transparent with this fact, to ensure that customers are fully aware and can prepare for any adjustments that ...
I hope I never have to use this service again. It took 7 days to get my vehicle. Truck broke down. No communication. I had to call to find out what was going on. They never called me. Customer Service [More]
Montway Auto Transport - Thank for taking the time for sharing your experience with us. Montway truly appreciates you taking the time to submit feedback about your experience. Please know your feedback is taken very seriousl...
I contracted with Montway to ship a near mint condition vehicle from NC to CA. First, you should be aware that they are a broker. They don't disguise this, but for those that don't do this a lot - y [More]
Montway Auto Transport - We thank you for sharing you experience with us. Please know your feedback is taken very seriously. We welcome any recommendations that help to improve the quality of our services for our customers. W...
Booked Montway via Uship. Pickup took 7 days versus the 2 days on the quote. Friday August 19th the 3rd day after my booking I contacted Montway about the pickup and the agent claimed she was workin [More]
Montway Auto Transport - We are sorry to hear that you were unsatisfied with the service received.Please note that Montway dates are estimated and not guaranteed and we do ask for a 1-5 day after the first available date to f...
Very unhappy that they picked car up late so I had to find someone who could keep the car as I left the state. Then when they did have a carrier they charged us $200 more or they would not pick up an [More]
Montway Auto Transport - Thank you for sharing your experience with us. Please note that the price is quoted and the price change was only an option that you have the right to decline in which we will continue to look for a c...
