If you like to be ignored and lied to, this is your company! Turned my car over for transport on 2 Jan 20, charged for next-day shipment, then after repeated calls, they picked up the car 8-days late [More]
Montway Auto Transport - Hello Steve, we apologize for the inconvenience. We appreciate the feedback and will audit your order to improve our services. Best regards.
They would be getting negative stars if i had the option. I have never used a transporter before and I relied on these reviews to choose Montway for my shipping services. Unfortunately I got the raw e [More]
Montway Auto Transport - Hello Jason, we apologize for the inconvenience. Our claims team has emailed you all the necessary instructions to proceed with your claim. Unfortunately, we were not provided the requested documentat...
They would be getting negative stars if i had the option. I have never used a transporter before and I relied on these reviews to choose Montway for my shipping services. Unfortunately I got the raw e [More]
Montway Auto Transport should be ashamed of themselves to boast that they "deliver your vehicle and peace of mind". My experience was extremely stressful and deeply frustrating.
I booked an enclo [More]
Montway Auto Transport - Hello John,
We apologize for the inconvenience. Within our terms and conditions and throughout the booking process, Montway transparently communicates with our customers that dates are estimated. W...
Booked my car thru montway whom contacted beks brothers. Never knew the status of my vehicle for the duration of the LATE shipment. Kept getting revised delivery dates. Neither montway nor beks brothe [More]
Montway Auto Transport - Hello Hannah, thank you for providing feedback on your recent transport experience. We do apologize for the inconvenience. Please know that as informed at booking, Montway provides estimated dates for...
Montway referred my transport request out to Diesel Auto Express for my Audi S4 from Georgia to Washington this last December. When the car arrived, the car had no gas. When the car was put on the tra [More]
Montway Auto Transport - Hello Jason, we're sorry to hear that there was an issue with your service. We indicate as part of our booking confirmation that at the time of pickup and delivery, the customer and Carrier will caref...
Paid over $500 extra to make sure that auto was picked up on a specific date. Called day before pick-up to find what time this would happen. Was told 6:00pm on the date specified. Received call on tha [More]
Montway Auto Transport - We apologize for the inconvenience with this order and we appreciate you raising this to our attention. We have reached out to the reviewer and provided a resolution to the issues at hand. If the cust...
Without going into all the gory details, my problem was with the subcontractor, RoadRunner, and not so much Montway. Although the car sat less than 60 miles from me, I could not get them to deliver t [More]
Montway Auto Transport - Hello James, we apologize for the inconvenience. Please know that all carriers we work with are fully vetted as we ensure all our carriers are properly licensed and insured and are equipped to transpo...
This is my first time with Montway and only the second time I shipped a vehicle. Montway kept me informed of the driver selection and the pickup time. When the driver got the car he communicated the [More]
Montway Auto Transport - Larry, we are glad that everything went well. Thank you for your kind words.
Liars and unprofessionals!!! 1. Contacted me 10 days after I signed up with them that they can’t find anyone for the price they offered me and it will be $150 more. 2. They estimated 8 days for the de [More]
Montway Auto Transport - Hello, thank you for taking the time to share your feedback. Please note that we generally estimate one to several business days for pick-up. Dates are not guaranteed for our normal services as delays...
Montway was not able to reach the driver/dispatch when I need them to contact to avoid the toll charges. Now to dispute EZ Pass team asked towing agreement but they are not able to give. So I end up [More]
Montway Auto Transport - Srinivasan, we apologize that our responses have been unsatisfactory to you, however, those responses have been the same we provide to all customers in your position. Sadly this is a common occurrence...
I went with Montway auto transport company due to quoted ETA. However the car was delivered 3 days late. The Montway contract driver was not reachable and the lady in their office would only answer [More]
Montway Auto Transport - Hello Max. Thank you for taking the time to share your feedback about your recent transport experience. We can confirm that the vehicle was picked up 11/7 and delivered 11/15. While a bit outside the ...
We had a contract with montway auto transport for our vehicles to be picked up on October 31st, but the vehicles were picked up 11 days late. They over charged my card two times for $150 each time, on [More]
Montway Auto Transport - Hello, we wanted to reach out and apologize for the inconvenience. Please note that our dates are estimated and not guaranteed as stated in our terms and conditions as well as the booking confirmation...
I booked my car to be shipped from St. Louis, MO to Los Angeles, CA with Montway Auto Transport. Montway connected me to the carrier White Arrow Auto Transport and my car was picked up by the driver I [More]
Montway Auto Transport - Thank you for providing your feedback, Ryan. We pride ourselves on excellent service and we are sorry to hear that you did not experience that in your recent transport. We have contacted both the cust...
i was very disappointed in Montway Auto Transport
My car looked like it went thru a heavy Sand Storm and after I was able to clear all the dirt off of the car there were multiple oil spots on the h [More]
1) I initially requested enclosed transport. Receive a call from Montway shortly after. I asked if the car could be picked up the following week and I was assured this would be done. Then a few days l [More]
Montway Auto Transport - Thank you for providing feedback on your shipping experience, Mark. As a broker, our team will present you with all possible options to accommodate your vehicle. It is up to the customer to accept any...
I contracted with Montway to ship my truck across country. They did not inform me I should receive a bill of lading at the origin and destination. The driver called and said they would be arriving a [More]
Montway Auto Transport - Dear Nicole, thank you for sharing your feedback. We always strive to provide an amazing experience and we're sorry to hear that experience was not met. When a customer books with Montway we send impo...
BOTTOM LINE UP FRONT GO ELSEWHERE HORRIBLE SERVICE AND CUSTOMER SERVICE. I WILL NOT RECOMMEND THEM ANYONE. If I could select no stars I would have. I asked to have a Honda pilot shipped from CA to MN [More]
Montway Auto Transport - Hello Shawn, thank you for taking the time to share your recent transport experience. We're sorry to hear that your expectations were not met. We advise at the time of booking that we estimate 1-5 bus...
Classic bait and switch, they had my car booked for 5 days before anything was even done, and the only reason they even did anything was because I called for a update and when I did I was not assisted [More]
Montway Auto Transport - Thank you for taking the time to provide your feedback, Andre. Please note that our dates are estimated and not guaranteed as stated in our terms and conditions as well as the booking confirmation you...
I truly believe that the Montway Transport Company focuses on satisfying their customers, but I guess I was unlucky.. They were a day and a half late picking up my car. My car was slightly damaged upo [More]
Montway Auto Transport - Hello Justin. Thank you for providing your feedback regarding your transport experience. Please note that Montway estimates its dates and does not guarantee. Delays can occur for many reasons. We can ...
The saying "you get what you pay for" is obvious in this selection of vehicle carrier.
Easy to select a cheap (lowest price) offer. However, if you care about your car and expect NO mistakes (damag [More]
I have only the best to say. Communication was easy , accurate, and very polite. Carry through was excellent, and my car was delivered quickly and in excellent condition. This is truly a super company [More]
This was the worst experience. Do not use! Set a price and the the driver of the company they sub contracted with broke down. The sub company charged them another $200 to get another truck to pick [More]
Montway Auto Transport - Thank you for providing your feedback. We apologize for the inconveniences. Please note that at the time of booking, we were informed that there were modifications to the vehicle. We advised that this...
I was given a quote for 3 vehicles and then they said they made a mistake 4 days later and told me they had to charge me an extra $1000 and admitted they made the mistake and unfortunately I had to pa [More]
BEWARE! We contacted Montway a full month before our move. On the last possible day to ship our cars they called us with offers to transport two cars that were considerably higher than the quotes th [More]
Montway Auto Transport - Hello Bridget, we apologize for the inconvenience caused. As our team let you know our dates are estimated and not guaranteed. This was also in the booking confirmation email that you received when yo...
