Find another transporter and thank me later! Short gist upfront and details below if you'd like to read: Vehicle supposed to be picked up on 16 May, didn't get picked up till 20 May. Should have arriv [More]
Montway Auto Transport - Hello Jamey, we would like to apologize for the inconveniences with your recent transport experience. As stated in the booking confirmation email you received and on our website, our dates are estimat...
Feels like a bait and switch. They quoted $1675 to ship a vehicle I purchased across the country. It has been over 2 weeks and they can't get a carrier for anywhere near the quoted price. They say the [More]
Montway Auto Transport - Hello Tim, we apologize for the inconvenience caused. As stated in the booking confirmation email that you received, our dates are estimated and not guaranteed. We expect to assign a carrier within 1 ...
Car arrived with extra miles. Obviously taken on a joyride by someone. Montway has been incredibly unhelpful in resolving this issue. With all the other companies that perform this service there is no [More]
Montway Auto Transport - Hello Dave, we apologize for the inconvenience caused. Our in-house claims team sent you an email providing you with the proper documentation and detailed steps to proceed with your claim. If you have...
I was willing to pay a premium for a QUALITY experience. In reality, they are simply a broker and sell your contract to a 3rd party and wipe their hands of it. They emailed me the wrong phone numbers [More]
Montway Auto Transport - Hello, we apologize for the inconvenience that was caused. We expect our carriers to be courteous and respectful at all times. Our Door-to-Door policy states, the carrier will pick up and deliver as c...
Shipping was ok, but at the last minute they raised the price $200.00 because the model car had a different name. I explained that the model I was having shipped was not in their drop down of choices, [More]
Montway Auto Transport - Hello John, we apologize for the inconveniences. We provide model information for almost every vehicle out there. But, if it’s a unique model of an older vehicle, we ask that customers reach out to us...
These guys are totally unreliable. They say they guarantee your satisfaction, but I am now paying storage fees because they are too stupid to find a carrier to move my car. I contracted with Montway b [More]
Montway Auto Transport - Hello, we apologize for the inconvenience caused. As our team let you know our dates are estimated and not guaranteed. This was also in the booking confirmation email that you received after booking y...
Montway is broker company who assigns random company for pickup and drop off, My car is picked up and deported to collections department as transport company did not pay their dues and I had to go tho [More]
Montway Auto Transport - Hello, Srinivasa, our records show that your transport happened roughly 2 years ago. At the time of booking your order, you were made aware that Montway is a licensed broker and that your shipment wou...
Let me begin by saying I could not pick less than a 1 star otherwise I would. The companies Montway does business with drivers that aren't worth a damn. 1st driver that was confirmed to pick up decide [More]
Montway Auto Transport - Hello, Steve, we apologize for the inconvenience caused. Our records indicate that your vehicle was available for pickup on 3/27/2019, however, at the time of booking, we did not have a time restricti...
My experience with this company has been horrendous. I purchased a car in WI and was having it shipped MD. It started with Montway asking me to press the dealership to move up the pick up date so they [More]
Montway Auto Transport -
Hello, Kenneth, we apologize for the inconvenience caused. Our dates are estimated and not guaranteed as our team let you know at the time of booking. We understand it is important to keep in contac...
Montway was great at getting the setting up of the car (although when I booked it, it was higher than their original quote). They picked the car up and did an inspection. They outsourced this delivery [More]
Montway Auto Transport - We apologize for the inconvenience caused, Vik. We see you requested several quotes online for different shipping dates. Our booking agent honored the best competitive price that made sure we can ge...
When I received the quote, they estimated that it will take 1-5 days to find a driver and it would cost me $1,039. Once I was at my new destination, they called and gave me a date which was 2-3 days m [More]
Montway Auto Transport - We apologize for the inconvenience caused, Romi. We understand you had an issue with the time estimated to pickup your vehicle as well as the cost. As stated in the booking email you received as well ...
This company is a scam. They delayed shipping my car by a month and then demanded more than $500 over the contract price. I don’t know if the positive reviews they have online are fake or real, but pl [More]
Montway Auto Transport - Hello, Alexa, we understand you had an issue with the cost and dates associated with your vehicle shipment. We apologize for the inconvenience caused. We take your feedback very seriously and have au...
We made a reservation with Montway in November for a January 1st -January 3rd Pickup. They called us on December 27th to tell us that they were picking up the car the next day 28th! When I booked with [More]
Hard to believe, at first, the agent was helpful and generous to say that they try to help me with special discount. Unfortunately i believe them. I placed my order 20 days ago. But my car is still wa [More]
Montway Auto Transport - Hello, Nana, we apologize for the inconvenience caused. As stated in our terms and conditions as well as in the booking email you received after booking, our dates are estimated and not guaranteed. We...
Order #660668
On 12/12/2018 (Wednesday) I completed a request to have my Dodge Viper transported to a dealership in Hickory NC from Raleigh NC. In the comments section of the request I clearly state [More]
Montway Auto Transport - Hello, Lourens, we apologize for the inconvenience caused. As stated in our terms and conditions and as well as on the booking confirmation that was emailed to you, our dates are estimated and not gua...
I’d never personally arranged to have a car shipped. I needed to move my 2003 Honda from Tennessee to Michigan. I didn’t want to risk a drive alone in the erratic winter weather. I heard about Montw [More]
Montway Auto Transport - Awesome review, Cynthia! So happy to hear about your great experience! We'll make sure to let everyone know that they did a superb job here!
I called Montaway Auto transporters to have my vehicle shipped , they told me all their shippers are held to the high standard they they brokered the move to M&A Auto shipping , so I decided to tak [More]
Full of false promises with no intent to help without them benefiting. Numerous representatives guaranteed a pickup date and price. Days after cut off, they gave option to finally pickup, but price wa [More]
Montway Auto Transport - Hello Jaquine, we apologize for the inconvenience you experienced. As stated in your order confirmation that you received after booking your order as well as our terms and conditions, our dates are es...
Horrible Company... Picked up car two weeks late. Finally showed up at 3a but driver left car on street for over a week bc he didnt have room on his truck. WTF. Company doesnt care about you or you [More]
Montway Auto Transport - Hello, Matthew, the carrier has been addressed about the late pickup and we apologize for the inconvenience. We have reviewed the phone calls with the carrier and they stated that they weren't able to...
Our experience was outstanding; car arrived on time and in same condition as when it left. Driver was friendly and courteous, arrived at our residence on time and delivered on schedule
I’ve shipped my car across the county 5 times and this was the absolute worst experience I’ve ever encountered. I selected this company based on the number of positive reviews and paid upfront because [More]
Montway Auto Transport - Hello Beth, we sincerely apologize for the inconvenience that was caused. We understand how important it was to have your vehicle in Miami. As stated in the booking email you received as well as our t...
Very friendly to book and pay deposit for transport. Terrible service afterward. First off, they don't transport any vehicles. They take your non-refundable deposit to then farm out your request to so [More]
Montway Auto Transport - Hello Scott, we see you had issues with the pickup of your vehicle. We apologize for the delay that was caused. Montway is both a licensed broker and a licensed motor carrier. As stated in our terms a...
Terrible, terrible company and experience overall. My car was picked up 4 days later than scheduled, and 2 days after pickup I received a call telling me that pickup would be scheduled for 2 days afte [More]
Montway Auto Transport - Hello Alice, we understand you had an issue with the delay in transporting your vehicle. We also understand that you're vehicle arrived with a missing license plate. We apologize for the inconvenience...
Ordered enclosed transport for Jaguar F-Type convertible. Required pickup no later than the 12th. Allowed a 5 day window allowing pickup the 8th (earlier if required). On the afternoon of the 11th the [More]
Montway Auto Transport - Hello Mike, we understand you had an issue with the assignment of a carrier to your vehicle. We apologize for the inconvenience that was caused. Our dates are estimated and not guaranteed. Our goal is...
Had the worst experience trying to transport a 2015 Chevy Suburban with them, I was guaranteed by the broker the vehicle would be picked up 24-72 hours from booking date. i booked 09/21/18 and was tol [More]
Montway Auto Transport - Hello Juan, We understand your frustration with the delay in assigning a carrier to your vehicle and sad to see that you canceled your order. Our team advised you prior to booking that the assignment ...
