THIS COMPANY WAIST YOUR TIME

J. RIOS Submitted this review about Montway Auto Transport
Review made Live: 10/1/2018 6:56:00 PM
Had the worst experience trying to transport a 2015 Chevy Suburban with them, I was guaranteed by the broker the vehicle would be picked up 24-72 hours from booking date. i booked 09/21/18 and was told it would be delivered by 9/24/18 I called every day after the 24th and got the same story from everyone there. we are going to put you on our top priority list and will get you taken care of today. Here we are on 10-01-18 and still nothing. I urge everyone to not put thee time on the line with this company.

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 10/3/2018 1:17:00 PM
Hello Juan, We understand your frustration with the delay in assigning a carrier to your vehicle and sad to see that you canceled your order. Our team advised you prior to booking that the assignment of your vehicle was dependent upon your location. Routes to upper state Washington are not frequented often and are overall tough locations and coupled with a large suburban does make things a bit more challenging. We are transparent that all transport dates are estimated so despite the challenges with your transport, with just a bit more time we are confident we would have found you a transport solution at the price you wanted