Montway Auto Transport https://www.montway.com employed NT Convey LLC (954-213-9231) to transport our vehicle from FL to NC. They crushed our roof and roof rack and will not help or repair it.
Montway Auto Transport - Hello Sean, I'm sorry to hear about the issues. Damages are not an expected part of the shipping process, but they can happen. As a broker, we mitigate this risk with a dedicated compliance team and t...
Too long of a drop off time. I waited 3 weeks and 4 days for my vehicle. That’s even after the days they’ve estimated which was 7-9 days.
Furthermore, I am pleased with the readily available customer [More]
Montway Auto Transport - Hello Raq,
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?I have received your email and I do apologize for the inconvenience. The estimates we provide for transit are based on the average amount of time it would take for a truck driver to go...
Missed pickup deadline by two weeks.
After that missed new drop off date by three days.
Asked for reduced fare do to this and was ignored.
Once Brooker was paid they did not keep up with the load.
[More]
Montway Auto Transport - Hello Steven, I'm sorry to hear you had a negative experience. I'd like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email to feedback@montway....
DO NOT USE MONTWAY!!
They damaged my Mercedes Benz, my car was resting on the metal of the truck and upon receipt the whole undercarriage has been destroyed.
I have pictures to prove of it on the truc [More]
Montway Auto Transport - Hello Paul, I'm sorry to hear about the inconvenience. Damages are not an expected part of the shipping process, but they can happen. As a broker, we mitigate this risk with a dedicated compliance tea...
My car was delivered with multiple scratches on all panels of the car . The carriers deny causing the damage during transport even if the bill of landing photos during pick-up does not show the damage [More]
Montway Auto Transport - Hello Juliet, I'm sorry to hear about the inconvenience. Damages are not an expected part of the shipping process, but they can happen. As a broker, we mitigate this risk with a dedicated compliance t...
I would give Montway negative stars if possible. My car was damaged in transport and the truck driver admitted that he had taken pictures of the car before transport, and that the damage occurred on [More]
Montway Auto Transport - Hello, I'm sorry to hear about the inconvenience. Damages are not an expected part of the shipping process, but they can happen. As a broker, we mitigate this risk with a dedicated compliance team and...
I paid to have a very mint 1988 Oldsmobile Cutlass Ciera shipped from Seattle Washington to Tulsa Oklahoma area. While the agents I spoke with were friendly, the overall company is not very good. Th [More]
Montway Auto Transport - Hello Ronnie, I'm sorry to hear about the inconvenience. Damages are not an expected part of the shipping process, but they can happen. As a broker, we mitigate this risk with a dedicated compliance t...
Montway is BAD. My car was left damaged in a parking lot with the keys tossed underneath it!!! I was then ghosted by Montway. THEY ARE TERRIBLE.
((I paid for “door to door” service with a specific de [More]
Montway Auto Transport - Ali, thank you for sharing your feedback. Montway is committed to providing outstanding service for our customers. Damages are not an expected part of the shipping process but they can happen. Our tea...
Review by horrible customer service!!!!!!on 11/18/2021 6:13 PM
about Montway Auto Transport
They cancel my service and refuse to give me back my money and the person that they use the car broke down and they began to argue with me about it… STAY AWAY
Montway Auto Transport - Hello, I'm sorry to hear you had a negative experience. I'd like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email to feedback@montway.com at ...
If I could have rated this move zero stars, I would have. Car interior was damaged (brand new leather seat was scratched so bad that it’s not even repairable) This was probably done by the driver wh [More]
Montway Auto Transport - Hello Randy, I'm sorry to hear about the inconvenience. Damages are not an expected part of the shipping process but they can happen. As a broker, we mitigate this risk with a dedicated compliance tea...
