They promised they'd pick my car in 1-5 days, but took more than 2 weeks. Once the trucker got assigned, I immediately called them to cancel but they would charge me $200. STAY AWAY.
Montway Auto Transport - Dear Alan, thank you for sharing your feedback. We’re sorry your experience did not match your expectations. Auto transport is a complicated process and we always do our best to deliver top-quality se...
I didn't use you because you're overpriced hacks. You refuse to stop calling and emailing even after I've asked you to cut it out. You'd get -5 stars if I could.
Montway Auto Transport - Hello, as a business, Montway markets to its potential customers. Montway is 100% compliant with all marketing practices. As required, all our marketing materials contain simple opt-out options. If cu...
Their trucking company got my bike within 200 miles of my home, then i was notified it was delayed by 2 weeks. I called and spoke with 5 customer service people, all who said they'd get back to me, n [More]
Montway Auto Transport - Thank you for letting us know of your concern. Please email us at feedback@montway.com with more information about this situation.
I placed an order to pick up my car and transported to Los Angeles, it took 3 weeks for them to contact me and raise the price on me for another $200.00 and that's not the issue and every time I conta [More]
Montway Auto Transport - Hello, we're sorry to hear the experience did not meet your expectations. Montway provides estimates based on real market data. But does not guarantee dates or times for transit. Less common routes ca...
Initially spoke to Me byway about transporting our car from Florida to Massachusetts. They were going to try to find us a carrier. They took my credit card for a supposed down payment once a carrier w [More]
Montway Auto Transport - Hello Ellen, we apologize for any confusion. You booked with Montway and provided your credit card information on 6/4. You received a confirmation email detailing services and what would be charged to...
I got a quote and phoned to book a pick-up. I spoke with a woman who said she put everything into the system and I would hear back. I never got a confirmation email and after 2 weeks I phoned back. I [More]
Montway Auto Transport - Hello Rocco, we apologize for the inconvenience. After further review, we see what happened here. You booked your order with Montway on 6/14 and set your first available shipping date as 6/28. At this...
They estimated 6-8 days for our cross country shipping. It's been 12 days and they called us today to let us know it will take 2 more days. When we asked them if they could discount us given the atr [More]
Montway Auto Transport - Hello Robert, we apologize for the inconvenience. But this is exactly why we provide estimated delivery dates and not guaranteed delivery dates. Delays can occur at any time for many reasons. And the ...
Unreal, have the audacity to raise the price after not picking my car up on the designated date. Now will not have a vehicle for a particular holiday event I needed it for.
Montway Auto Transport - Hello Jacob, we're sorry to hear of the issues with your shipment. We'd like to look into this further and help in any way we can. Unfortunately, we're unable to locate your order based on the informa...
I'm a motorcycle dealer and have been for 15 years and I've had many many many motorcycles delivered. Montway Trucking is by far the worst Trucking Company I've ever dealt with and Factor the worst co [More]
Montway Auto Transport - Hello David, thank you for your feedback. We do apologize for the delays. At dispatch, you were informed of the estimated transit times. And were provided the estimated pick-up dates. We can confirm t...
Worst transaction ever and to add injury to insult, while the car may have been transported covered, it most certainly was not in a covered carrier when it came to me. Complete RIP-OFF.
MISERABLE CO [More]
Montway Auto Transport - Hello, we're sorry to hear that the carrier did not deliver the outstanding service we're known for. We take feedback like this very seriously and will audit with our internal carrier compliance team....
