I had a very bad experience here with this company. The car was delivered damaged, doors misaligned. The driver was a complete shit face and half way drunk or on something. Drove car off the truck in [More]
Montway Auto Transport - Hello William, we're sorry to hear that the insurance claim process does not meet your needs. Cargo claims require supporting documentation as part of the legal process. Unfortunately, no cargo insura...
I'll begin by saying in the end the driver Emil from Florida who transported our vintage car from Atlanta to New York did an outstanding job and on time. I wish I could give out his cell number becaus [More]
Montway Auto Transport - Hello Suzanne, we apologize for the inconvenience. I did go ahead and pull the phone calls with Tim and I believe I understand the confusion. Tim advised specifically that they would do their best to ...
Do not even consider this company for your shipping needs , they use bait and switch tactic to lure customer into the business and when they are unable to provide right way , they extort $199 fee und [More]
Montway Auto Transport - Hello Ninux,
I'm sorry to hear you were unsatisfied with the service. Unfortunately, your review doesn't describe much about your experience. So please allow me to clarify for others who may see th...
TERRIBLE EXPERIENCE! BEWARE! HORRIBLE COMPANY!! Positive reviews are likely fake. This is a bait and switch!! Do not use. Paid 1k to have my son’s motorcycle shipped. Promised to pick up in 48-72 hrs. [More]
Montway Auto Transport - Hello, we're sorry to hear of the inconvenience. Unfortunately, we're unable to locate an order in our system that matches your information. We would ask you to review your order confirmation emails f...
I would never use nor recommend this company for use. They gave me a price to transport my vehicle and I paid extra to receive my vehicle in 3 days. Well they did not meet my given deadline by their c [More]
Montway Auto Transport - Hello Paul, we're sorry to hear that your experience has not met your expectations. We can confirm that you booked a guaranteed pickup. But guaranteed delivery was never booked. For all orders, we pro...
Had Montway transport my Mercedes. When they got down to the destination about noon the scheduled drop off day, and called the drop off contact, they lied and said they did not have the drop off addre [More]
Montway Auto Transport - Hello, we're sorry to hear the experience did not meet your expectations. But we also believe there is a lot of misunderstanding within this review.
First, let's get it out of the way that drivers ...
Misrepresented pickup 2 times. Seller took off work to meet them and they never showed with no calls to seller as agreed. Called 3 times Friday and asked to hold for next available. Called and gave [More]
Montway Auto Transport - Hello, we're sorry to hear the service did not meet your expectations. From what we can see, this was only dispatched once and that is when dates were provided. Unfortunately, the driver's daughter br...
I would stay far away from this company. USE EASY AUTO SHIP. I used them my last move and they were amazing, this company not so much. I think the screen shots show just how terrible they are at custo [More]
Montway Auto Transport - Hello, thank you for taking the time to share your experience. We're sorry to hear of the communication issues with the carrier. We expect professional communication from all our agents and carriers. ...
There is a whole lot of miscommunication here. I was originally told by the trucker that picked up my car it would arrive in 2 days (Friday). Then I receive a call the day my car is supposed to arrive [More]
Montway Auto Transport - Hello, we're sorry to hear of any confusion with the shipment timelines. Upon dispatch, we informed that the shipment had an estimated pickup date of 4/18 and was estimated to be delivered 4/30. Montw...
They need to screen the transportation companies better they work with. terrible experience. Then keep sending me stupid emails for a week that I have explained multiple times about their carrier losi [More]
Montway Auto Transport - Hello, we're sorry to hear of the inconvenience with the shipment. We work hard to vet every carrier that we work with to ensure professional and top-quality service.
We advise all customers on our...
