I paid last week Tuesday and set up shipment for a motorcycle It was paid and full and I have yet received a shipping date everyday I call I get a different answer. After over a week I just was told t [More]
They are very responsive when they try to gain you as a customer.
After that, forget it
I was promised my car delivery twice and now they are still trying to find a “driver”
Nothing is their fault, th [More]
Montway Auto Transport - Hello, we're sorry to hear that your experience has not met your expectations. As a broker, our job is to match your shipment to a qualified and licensed motor carrier. It's important to us that your ...
I shipped a car from the Washington, DC area to Loveland, CO using Montway. TERRIBLE, TERRIBLE experience! The carrier Montway engaged was unethical (BMA Logistics Corp.) -- picked up the car, did not [More]
Montway Auto Transport - Hello Donna, we're sorry to hear about your negative experience. Auto logistics is a complex service with many moving parts. Delays can occur due to many reasons with little notice, most beyond the mo...
Well, I get what I pay for. Shame on me. Going with the MOST TRUSTED. Should have paid a little more to get better service and communication. First according to their website ,
After a truck has been [More]
Montway Auto Transport - Hello Phil, we're sorry to hear the service did not meet your expectations. Please know that Montway is a broker and contracts motor carriers vetted through our 20+ point inspection process to transpo...
I chose Montway to ship my cars given what appeared to be stellar reviews online. My experience was entirely the opposite of what can be considered good service.
Background - I’m moving across count [More]
Montway Auto Transport - Hello Bo, thank you for sharing your feedback. We're sorry to hear that your experience did not match your expectations. As a broker, our job is to locate a carrier that is able to ship the customers ...
Worst Experience ever! Assigned late to a carrier. Had to pay extra for expedited delivery. No support, when carrier changed delivery date 3 times. Car still has not been delivered. Now 8 days late, w [More]
Montway Auto Transport - Hello, thank you for sharing your feedback. We're sorry your experience did not match your expectations. Auto transport is a sophisticated logistical process. All shipment dates provided are estimates...
I read the review and saw that a lot of 1 and 3 star review were accurate. I have not received my vehicle, they change the date of pickup twice and finally dropped the shipment and was assigned to an [More]
Montway Auto Transport - Hello Jimmy, I'm sorry to hear about the inconvenience. Not everyone ships a car every day. So we understand that most people may not be familiar with the time it can take to transport a vehicle. As a...
There are the worst. They messed us my pick up time. They picked the car three times open while I paid for enclosed then they bring it back. Guess what? When I received the car all the lights were on, [More]
Montway Auto Transport - Hello, we're sorry to hear of the inconvenience. Auto transport is a complicated and robust field with many regulations. Issues can occur and in such cases, procedures must be followed. Our in-house c...
Bottom line is that they have terrible service, they will take your money, they will not arrange for your transport until the last minute, they won't provide updates and your car will not get there in [More]
Montway Auto Transport - Hello, we apologize for any confusion. Auto logistics is a very complex and complicated process. Montway is a broker and contracts motor carriers vetted through our 20+ point inspection process to tra...
Had a terrible service experience. They hire sub contract carrier, which have questionable service. Had to inquire multiple times to get straight answer on status of my pickup and delivery. I would [More]
Montway Auto Transport - Hello Don, we're sorry to hear of the inconvenience. It looks like you spoke with a supervisor and they were able to help address this. Please contact us at feedback@montway.com if there is anything e...
