I have used Montway on a number of occasions however on the last transport my car was damaged by the carrier. It has been three months and I have still have not been reimbursed for the damage. While M [More]
Montway Auto Transport - Thank you for being a loyal customer of Montway. We appreciate your feedback.
They are real excited to dispatch to a driver so they can collect their deposit, but the driver cancels last minute and you’ll never hear from Montway again. Would not recommend at all
Montway Auto Transport - Thank you for your feedback. It is important to us that we deliver the best service possible for all our customers. This is why we are with our customers every step of the way for their auto transport...
I have shipped cars previously and never had an issue. First time using Montway.
They quoted me a price for Albuquerque to New York and said they had a list of prescreened and approved carriers that [More]
Montway Auto Transport - Hello Matt, we are sorry to learn of the inconvenience with your shipment. As a broker, our services are to arrange the shipment of vehicles with a motor carrier. We use our vast network of resources ...
Car was picked up with 4 brand NEW tires. When car arrived in Florida, it LOOKED fine, BUT the left rear tire had been plugged (repaired). The tire went flat in 2 days. The new tire cost $ 205.95 BUT [More]
Absolutely horrible experience. Montway is a broker for transport companies. They can't actually tell you when the vehicle will be picked up or delivered, or even which carrier they will be using. I h [More]
Montway Auto Transport - Hello, we apologize for any inconvenience. Montway's services are to arrange for the transport of motor vehicles. If you have requested any additional services and they have not been fulfilled for saf...
We had a 5 day pick up window, They arranged to pick up on Oct 25. Delay delay picked up on the 27th. Said the car would arrive Az on Nov 1 with first pickup date. Then they sent me new arrival date a [More]
Montway Auto Transport - Hello, we apologize for any inconvenience. Communication is vital in logistics and it is important to us that every carrier we work with is able to deliver this. We will audit this shipment and work w...
Their customer service will not get back to you after you pay the fee.
Additionally, they lied about the fee. Their share of the charged fee is about 40 to 45%.
I will never use their service again.
Montway Auto Transport - Hi Nadeem. We are sorry to hear about your experience. If you would like to discuss your concerns further, please email us at feedback@montway.com.
I made arrangements to ship my car from Rhode Island to Florida and they wanted to know when the vehicle will be available so they could work out a price. Available meant a reasonable time after that [More]
Montway Auto Transport - Hello William, we apologize for any misunderstanding. We are 100% transparent in our services as a broker. And provide complete service information on our website (https://www.montway.com/) and commun...
Horrible driver damaged my front and back bumper. If I would have known they contract careless drivers, and NEVER hold themselves accountable for picking these drivers, I never would have paid $1749. [More]
Montway Auto Transport - Thank you for your feedback and we apologize for your frustration and for any inconvenience. Our claims service team has provided you with details regarding your claim via email. Damages are never an...
