Company Response Review Report Review
Driver destroyed both bumpers

Alan Submitted this review about Montway Auto Transport
Review made Live: 9/22/2022 11:34:00 PM
Horrible driver damaged my front and back bumper. If I would have known they contract careless drivers, and NEVER hold themselves accountable for picking these drivers, I never would have paid $1749. Now both bumpers have to be replaced because the carrier destroyed both bumpers
Shipment Details
Origin:
Brooklyn, New York 11237
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$1749
Quote or Order Cost:
$1749

Car Condition
  • Vehicle was damaged
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 9/23/2022 12:51:00 PM
Thank you for your feedback and we apologize for your frustration and for any inconvenience. Our claims service team has provided you with details regarding your claim via email. Damages are never an expected part of auto shipping, but they can happen. We encourage all shippers to review our help documentation and to familiarize themselves with the Bill of Lading before shipping. For further information and/or clarification, please reach out to your coordinator.