SHADY, AWFUL, RUDE, LIES -Updated (
A1 Auto Transport)
Response to A1's ResponseI wanted to make another posting to the company response from A-1 for my posting back in April. A-1's claim has been that I called on 3/28 to cancel my order because "I was no longer moving." This is a blatent lie attempting to cover up some mistake or other impropriety on their part. The truth is I DROPPED THE CAR OFF AT THE A-1 TERMINAL ON 3/25! Furhter, I moved on the 30th! I NEVER CALLED TO SAY I WAS NOT MOVING! I MOVED! Why would I cancel my shipment three days AFTER I dropped the car off. Mark Anthony says he spoke to me on the 28th. That is absolutely not true. Why don't we check that phone call tracking system. My car did, however, finally come 32 days after I dropped it off. That's thirty-two. Not 7-10. Thirty-two. And, it is true that I thanked Mark for calling me back. By the time I finally heard from A-1, I was VERY glad for anyone to actually have called me. Mark was the only person who returned phone calls. My review of A-1 is still the same. Do your homework! Spend some time researching auto transport companies.
Here's the kicker. It took 32 days for my car to get from Tennessee to California. Thirty-two. Did A-1 offer me a refund or even a partial refund? Absolutely not. The BBB sent me a response to my compaint and here is what A-1 offered as a consolation: $50 off my next auto shipment with them. Not only do they not care about their customers or customer service, A-1 will also patronize, insult, rip you off and then say F*%# you! They are crooks. Don't use them.
Spend a few extra dollars for a reputable company. You'll thank yourself in the end." />
