not user friendly

George Secor Submitted this review about Silva Auto Transport
Review made Live: 4/19/2005 8:12:00 PM
Silva gave me the lowest quote, but failed to tell me no driver would haul my vehicle for that price....they happily took my $200 admin. fee and let the vehicle sit with no care about it actually getting shipped because the driver would get the remainder of money to be paid.....these guys pray on Ebayers at $200 a pop....Call a company that uses its own drivers instead of one that sends it out over the wire to the same drivers countless people use.....

Company Response
Kori from Silva Auto Transport Submitted this response.
Response Date: 4/19/2005 8:12:00 PM
Dear Consumers, Our Records show that Mr. Secor double brokered his order with our company as well as one of our competitors. This was clearly a breach of contract. When brining this to his attention he tried to deny his actions, however we have proof of such breach, and he himself decided to cancel his order. At the time he cancelled his order a credit of $100 was credited back to his credit card. The $100 administration fee was nonrefundable due to his breach of contract. Our competitors also refused to do any further service for Mr. Secor.