My son's car had to be shipped from Florida to NY. I had already booked another carrier who was supposed to call me on Saturday to confirm pickup for Sunday. The weekend pickup was important as my s [More]
Mark - Call Rachel (800) 577-3617 - We're glad everything worked out Amy! We did our best. Remember to recommend us to your friend! Thanks for the review.
Although contacting 30 days in advance, had trouble getting car delivered on time for a surprise birthday party. Had my original quote increased by over $100 to finally get delivery.When car arrived [More]
Mark - We are sorry that you were not satisfied with your service. When we booked your order it was not made clear that the clearance of the vehicle was so low to the ground and we gave you a price for an op...
I spent a few weeks researching auto transport companies, their processes, fees, coverage, etc. During my first call with American Auto Shipping all of my questions were answered with no hesitation. O [More]
Mark - Call Breanna (800) 577-3617 - Hey NBrown, thanks for taking the time to give us a review. We are glad you had a positive experience to report. We hope to have your service again in the future.
The price was reasonable. The cargo driver had problem picking up and delivering my car to the address I requested. However, it was not a problem to me since the pickup and the drop off locations are [More]
Review by joseph gremon 5/14/2019 2:19 PM
Driver was very courteous and provided continuous communication with me from Florida to the final destination.
Breana was just as good. In this case, communications was the key to our overall satisfa [More]
Mark - Call Breanna (800) 577-3617 - Hi Joseph, thanks for taking the time to leave us a review! Remember to use us for all your future auto shipping needs!
Rachel was great every step of the way. She secured shipment quickly and kept me informed throughout the process. The vehicle arrived quickly and without issue. If this service is needed again, I’d ut [More]
Mark - Call Rachel (800) 577-3617 - Thank you for the kind review Adam. We're glad you had a positive experience with our company. We hope to see you again.
Reached out to American Auto just to get a price when I end up speaking with the representative she said you pay nothing upfront to find a driver so I was ready to book asap. Due to family issues I ne [More]
Mark - Call Rachel (800) 577-3617 - We're glad you were able to upgrade to priority and everything worked out Kenz. We hope to work with you again! Take care.
I shipped with company beginning of April, was very hesitant because this was my first time. My sales rep explained everything sent it in details an got a the best price. My rep made me feel real comf [More]
Mark - Call Rachel (800) 577-3617 - No problem Doris, thanks for the review! Remember to use American Auto Shipping for all your cross-country vehicle moving needs!
This was the first time I've used any type of vehicle transportation and after reading some horrible reviews on so many different sites I am SO HAPPY TO SAY that our experience from start to finish w [More]
Mark - Call Breanna (800) 577-3617 - Thanks for the review Renee! Glad your big shipment worked out, and thanks for the recommendation. We'll see you next time you need to ship any vehicles!
Aerin, American Auto Shipping, did an outstanding job turning my initial disappointment of American not shipping my car within their 90% interval of 7 days. She reassured me daily that my shipment wa [More]
Mark - Call Aerin (800) 577-3617 - Thank you for the review Roy. We're glad you had a good experience working with us. Remember to recommend us to your friends!
Thank you guys so much for bringing my car to me. Shipped from Michigan to Colorado. The driver was very friendly and had a great attitude. He helped us unload which took over a hour, because the auct [More]
Mark - Call Kirshawna @ (800) 577-3617 - Thank you for the review! Don't forget to recommend us to your friends!
When shipping my car from MA to NV I had the unique circumstance that I didn’t have a residence to ship to. Rachel provided great customer service and found a solution. Since her call center is in NV [More]
Mark - Call Rachel @ (800) 577-3617 - We thank you Dallas for the review. Yes, if there is not a current residence, shipping a vehicle is still possible. It can be dropped off in any convenient place. We tha...
She was very efficient in finding a driver for me. I called her on a Monday afternoon and my car was picked up by Thursday. The delivery of vehicle was a few days early and came at the time they speci [More]
Mark - Call Rachel @ (800) 577-3617 - Thanks for the review Aisha! We do our best to make sure the customer experience is seamless and spotless on our end, and we're glad eveything worked out for you! Take c...
Review by joshua caldwellon 4/26/2019 6:33 AM
This company made sure my car made it to N.C. all the way from Colorado. The communication was air tight. I would use them again, and I will definitely recommend them to anybody that’s trying to get t [More]
Mark - Call Breanna @ (800) 577-3617 - Thanks for the review Joshua! We appreciate it! Remember to recommend us to your friends!
Met with the driver in Naples FL at the agreed upon time and handed him the keys. Before leaving I told the driver I would need the car no later than Monday AM. Driver called and confirmed pickup poin [More]
Mark - Call Aerin @ (800) 577-3617 - Glad to hear it Steve! Good luck with the move! Hope to work with you again!
Easy process, on time delivery, responsive communications. Vehicle showed in great shape and as shipped condition. Their sub, luxury auto shippers out of FL took very good care of the vehicle. Thank y [More]
Mark - Call Aerin @ (800) 577-3617 - Thanks for the review Michael! We're glad everything worked out. Hope to work with you in the future!