The company has good customer service skills the rep was very helpful she managed to get vehicle picked on my exact date I needed. There was a little confusion on my end but after learning the process [More]
Had a great experience dealing with Aerin in shipping two of my vehicles to Texas from Portland on very short notice. She was communicative throughout the whole process and the cars arrived safely an [More]
Mark - Call Aerin (800) 577-3617 - Thank you for the kind words! It was great working with you and we hope you call us again if you ever need to ship another car!
I wasn’t sure about shipping out my vehicle, but the company was able to provide a lot of information on the process answered all my questions an wasn’t rushing me like most of the other companies. I [More]
Mark - Call Shawna (800) 577-3617 - It was great working with you to get your vehicles shipped. I'm glad your experience was a positive one and I hope to work with you again to ship any other vehicles you ma...
I shipped 2 vehicles with the company. They made sure the vehicles were able to have arrive before I got there and held the vehicles at there location for me for free an kept me in the loop. When I pi [More]
Mark - Call Shawna (800) 577-3617 - It was a pleasure moving your vehicles Alan! We strive for a successful transport for every single customer, and we're glad we were able to meet your expectations. I look ...
I was very hesitant to choose an auto shipper as my vehicle was a new purchase and was being sent across the country to be delivered at my home. Aerin Davis was very diligent in explaining the entire [More]
Mark - Call Aerin (800) 577-3617 - Thank you for choosing American Auto Shipping to move your vehicles! It was a pleasure working with you and I'm glad that your shipment was a success. Let me know if you ne...
The service provided by American Auto Shipping was exceptional. I contacted them needing my car shipped from the west coast to the Midwest immediately. They were able to secure a pick up for two day [More]
Mark - Call Aerin (800) 577-3617 - It's great to hear that you had a wonderful experience with us! It was a pleasure working with you to get your vehicle moved and we hope to work with you again in the futur...
Company is great! Car was picked up and dropped off on time. Staff was very polite and helpful. Have not used yet, but car wash reimbursement promised for up to $20. Will use this company again when I [More]
Mark - Call Aerin (800) 577-3617 - It was wonderful working with you! Please let us know if and when you need to ship your vehicle again and we will gladly help!
Easy booking and kept communication with any cases that came up. There was a delay on the route to me, but kept in touch with updates of everything happening!!
Mark - Call Aerin (800) 577-3617 - Thank you for the review! Sometimes with long distance routes like yours, it can take longer from pickup to delivery than it usually does. Traffic, weather, and other hazar...
I have my Volkswagen Touareg shipped from Ann Arbor, MI to Augusta, GA by American auto shipping. Transport Specialist Aerin Davis keeps close communication with me about my case, and the driver is ve [More]
Mark - Call Aerin (800) 577-3617 - Thank you for the kind words! It was great working with you and I'm glad that your experience was great. We look forward to working with you again!
I am so thankful for choosing this company to work with in shipping my car. From day one working with Rachel was pleasant. She answered all my questions and gathered more information where needed. The [More]
Mark - Call Rachel (800) 577-3617 - It was wonderful working with you Iris and I'm glad that your experience was a positive one. Thank you for recommending us! Please note that we do not compensate our custo...
Rachel communicated well what I should expect, timing, etc. She was available and responsive to my calls and emails. The only part I didn’t anticipate was that it wasn’t truly door to door service as [More]
Mark - Call Rachel (800) 577-3617 - Oftentimes carriers can't get into smaller residential areas because of the size of their truck. The same goes for tight downtown or other high-density areas. We're glad t...
Outstanding team & service. Rachel's organization, attention and follow through were excellent. Contacts with the drivers were timely and our cars arrived ahead of schedule. One hundred percent satis [More]
Mark - Call Rachel (800) 577-3617 - It was a pleasure working with you to ship your vehicle, David. Thank you for the kind words and we look forward to working with you again.
Aerin was great, it took a while longer than anticipated to get car shipped but that was due to off the beaten path origin and destination. All went well in the end and Aerin was very responsive and h [More]
Mark - Call Aerin (800) 577-3617 - It was a privilege to help you transport your vehicle and I hope you call us back should you need to ship another!
From the 1st call to checking in on me after to see how everything went, I was greeted with great customer service by Aerin, she was both friendly and professional, not to mention a much lower price [More]
Mark - Call Aerin (800) 577-3617 - It was a pleasure working with you! Thank you for the kind words and we look forward to working with you in the future.
Review by richard gomezon 7/15/2019 10:56 AM
I recently had my family’s Honda shipped from Dallas to Chicago. Order number 10069682. Everything was honestly flawless, from reserving to drop off. Woman on the phone and the man doing delivery were [More]
Mark - Call Rachel (800) 577-3617 - Thank you for the wonderful review! We work hard to ensure our customers are always satisfied and it's always great to hear from one that was!
Reliable company booked my order online, I needed a faster pick up time frame so I did the 1-3 days, an got a email saying I was dispatched the same day . Two days later my car got picked up thank you [More]
Mark - Call Shawna (800) 577-3617- Thank you for booking with us! We're glad that we were able to get your vehicle moved when you need it to. That's our goal!
Booked my order with Shawna she explained the process. I thought companies could guarantee dates like I was told by other companies. She did let me know there was a time window, an she will try for th [More]
Mark - Call Shawna (800) 577-3617 - We're glad that you booked with us! Guaranteed dates aren't a thing in the industry which is why we offer transport windows. We're glad you had a positive experience and w...
I read a lot of good things about the company so I placed order online. I thought I thought it would take some time to get a driver like the other companies told me. They were able to get me a driver [More]
Mark - Call Shawna (800) 577-3617 - We're glad you had a great experience with us and we look forward to working with you again in the future. Also, please note that we do not offer any compensation to custo...
Will recommend this great company to family and friends. Car was promptly picked up and delivered on time. Car received a little dirty on outside due to outside elements, car wash reimbursement promis [More]
Mark - Call Aerin (800) 577-3617 - It was great working with you and I'm glad that you'll be shipping with us again in the future!
I found the company online while I was searching for companies to ship my car from the West Coast to the East Coast. They had one of the best prices I found. I worked with Aerin during the whole proce [More]
Review by bruce e kerron 7/11/2019 11:17 PM
My 911 is very dear to me so when I looked for a company to move it from Texas to Oregon it was great to find American Auto Shipping. They talked me thru the process, made several suggestions which e [More]
Mark - Call Rachel (800) 577-3617 - Thank you for the kind words! We take pride in what we do and we're glad that you had a great experience with us. We look forward to hearing from you again!
Glad I got my car they did a great job shipping my car. They made sure I was contacted until I got a driver also once I received vehicle just wanted to see how everything went. Not most companies will [More]
Mark - Call Shawna (800) 577-3617 - We're glad you had a good experience shipping your vehicle with us and we hope that you contact us again if you need to ship another!
They gave me the best quote and had excellent customer service from initial planning to delivery. Aerin was very helpful over the phone with all my questions and I received emails every day keeping me [More]
Mark - Call Aerin (800) 577-3617 - Thanks Colleen! It was great working with you and I'm glad that your experience was a positive one. We hope to work with you again!
This whole industry is a bit dodgy, with many brokers taking your booking but then treat your requested time window as just a goal to aim for, but American Auto Shipping were refreshingly professional [More]
Mark - Call Rachel (800) 577-3617 - It was great working with you, Gordon! We strive to be professional and accurate here and we're glad that you had a great experience with us and hope you give us a call if...
This is my second time shipping with these guys. This time it took little longer then expected but they arranged it and my car got to it’s destination on the east coast.
Mark - Call Rachel (800) 577-3617 - We're sorry it took longer than you expected, but sometimes that happens, especially on a route like Nevada to Maine, which doesn't have much popularity among carriers. Re...
When I originally contacted American Shipping Co. I was told to expect to
have the car picked up on July 2nd, and delivered on July 3rd, by Alma Transport.
When I contacted the driver to see about ti [More]
Mark - Call Aerin (800) 577-3617 - We're sorry that the original carrier fell through, but sometimes things happen that we can't control, like trucks breaking down. We were still able to get your vehicle pic...