I loved working with Aerin. She was very informative and answered any questions I had. Even when we already received the car, she called just to check and see if everything went well.
Aerin, Thank [More]
Mark - Call Aerin (800) 577-3617 - Thank you for being an awesome customer! It was a joy to help you move your vehicle and we hope that we can help you with any future shipments you may have!
I love the service they provided. The communication was spot on and vehicle arrived earlier than expected. We had some unexpected changes to our plans and the carrier accommodated us. I would totally [More]
Mark - Call Rachel (800) 577-3617 - It was great working with you and we hope that you ship with us again if you are in need of having a car transported!
Review by annie lawsonon 6/20/2019 6:15 PM
Booked American auto for transport of vehicle didn’t really know the process or understand. It’s a crazy business in auto shipping but they do a good job. They found me a driver an let me know when he [More]
Mark - Call Shawna (800) 577-3617 - It was great working with you. Thank you for the kind words and we hope to work with you again in the future.
Auto transport king was a one in a millon shopping service.They are very honest and we got exactly what we were told,they said 2days and it was gotten 2days.we did not wait.I respect you.thanks for yo [More]
Mark - Call Aerin (800) 577-3617 - Thank you for the pleasant review and we hope to work with you in all your future shipping endeavors!
Military move and had to ship my 2001 Toyota Camry from NC to WA. Spent a month looking at reviews on yelp and found this company. Aerin walked me through the process with no pressure and felt comfort [More]
Mark - Call Aerin (800) 577-3617 - We are glad that you had a great experience with us and look forward to working with you in the future - and for your fellow soldiers as well!
Thankful for the Customer Care Rep she did amazing. Booked order with her have an my window of pick up, an she nailed it. Vehicle was picked up on time an driver did amazing job. Thank you guys so muc [More]
Mark - Call Shawna (800) 577-3617 - You're welcome! Thank you for shipping with us and we're glad that you had a positive experience.
Customer service was excellent! It took a pretty long time to find a driver however (past the dates I gave them). BUT car came in perfect condition and everyone I worked with was extremely pleasant. I [More]
Mark - Call Aerin (800) 577-3617 - Thanks for the kind words! We hope that you will choose us for all your transportation needs.
Everything ran very smoothly with the auto shipment. The lady that helped me (Aerin) was very helpful and communicated everything thoroughly. She made the whole process easy and stress-free.
Mark - Call Aerin (800) 577-3617 - thank you for your business! It was great working with you and we're glad you had a good experience shipping with us. We look forward to working with you for any other veh...
My experience with American Auto Shipping was overall pretty good. They got my vehicle across the country with no issues and delivered it ahead of schedule. They even delivered it to my workplace whic [More]
Mark - Call Aerin (800) 577-3617 - Thanks for the kind words! It was a pleasure to ship your vehicle and we're thankful we could accommodate all your needs. We look forward to working with you again!
Pleased with overall services. Satisfied with the representative, except for the lack of right info. in the beginning which delayed the process by 10 days., It was a little frustrating. But once that [More]
Rachel is awesome! She explained the entire process very clearly. There were no surprises along the way. Our car arrived on time and untouched with no damage at all.
Valuable employees like Rachel, n [More]
Mark - Call Rachel (800) 577-3617 - Hi Wayne, we look forward to working with you in the future and we're glad you had a positive experience shipping with us!
American auto worked with a reputable shipper to ensure my car was safely transported. This is a collector vehicle so no damage or issues was essential. The driver was very good and the car arrived [More]
Mark - Call Rachel (800) 577-3617 - Thanks for letting us transport your vehicle and we are glad the vehicle arrived just like it was picked up. Look forward to doing business with you in the future.
My car was picked up on the day promised and it went well; that’s where that ends though. When booking, I specified the days I’d be available to accept the car and there was no issues mentioned. The c [More]
Mark - Jessica,
Sorry you were dissatisfied with our service.
I had never shipped a car before. After looking at several options and talking with a couple of the brokers, I settled on Amercian Auto. Aerin did a good job of helping me understand all the aspects [More]
Mark - Call Aerin (800) 577-3617 - It was a pleasure working with you, Terrie! Thank you for your business and we look forward to helping you with all your transportation needs in the future.
The company transported my two vehicles with no problem. Driver called came me with the time the day before, he came on time kept contact with me an even delivered vehicle around the time I needed. Sa [More]
Mark - Call Shawna (800) 577-3617 - Thank you for your business! It's great to know your transportation went well and we look forward to working with you for all your car shipping needs!
One of the most easiest convenient companies I’ve used. I’ve had multiple cars transported cross country and my experience with Aerin was amazing.She was in contact with me throughout the whole proce [More]
Mark - Call Aerin (800) 577-3617 - Thank you for choosing American Auto Shipping and for recommending us! We work hard to ensure our customers have a good experience and we're glad we could provide that for ...
I called Rachel after listening to my mom have problems with a different auto shipping broker (Roadrunner). Bottom line is that Rachel was super helpful, patient, explanatory, and had my vehicle picke [More]
Mark - Call Rachel (800) 577-3617 - Thanks for the kind words Charles! Communication is vital when it comes to the successful shipment of a vehicle. We are glad your experience was positive and look forward ...