Had a quote with pickup schedualed. $1095 Wed
Called day of said price had increased $200.
I had to move forwand had car sitting. $1250
Found out from a different carrier they had it posted for $925 [More]
RoadRunner Auto Transport - Andy, after careful evaluation of your records, we found that you were given inaccurate information perhaps as a mistake or a deliberate defamatory action taken by a competitor. We feel this is in err...
BUYER BEWARE. I just shipped 2 cars cross country with Roadrunner and had a horrible experience.
1) One of my cars arrived over 2 weeks late even though i booked it almost 2 months in advance. ( [More]
RoadRunner Auto Transport - Sam, thank you for providing us with an opportunity to apologize for the issues that occurred with your vehicle’s shipment. Unfortunately, because delays are common during ground transportation and ci...
I had Road Runner transport ship my damaged truck from PA to iN. I specified that the truck was not in running condition and needed winched on and off. When I specified that, the estimated indicated i [More]
I reached out to Road Runner on the phone after an auto transport company stood me up one day before my move. I wanted to speak to someone to ensure the car would be picked up asap as we are moving. I [More]
RoadRunner Auto Transport - Kyle, we are sorry to hear that you chose to cancel your shipment with us before we were able to assist you with your vehicles transport. Unfortunately, because the nature of ground transportation is ...
Let me first say that if my car ever arrives, I will update the review to reflect said delivery. How this company has any kind of positive reviews is astounding. Do you enjoy wasting time and money wh [More]
RoadRunner Auto Transport - Sarah, thank you for providing us with the opportunity to address your feedback. Our reviews online depict a small fraction of the thousands of happy customers we assist daily. We understand that your...
Anthony Albano treated me very rudely when I received a call back for an online quote.
He became aggressive once I mentioned I was waiting on other quotes and asked why it would take so long since th [More]
Driver damaged my vehicle while removing it from the car carrier and acknowledged! the fact that he had damaged the car. I witnessed the incident and filed a claim with Roadrunner within 10 days that [More]
RoadRunner Auto Transport - Ken, we sincerely apologize for the issues that occurred with your shipment. It is our understanding that your claim had been addressed promptly at the time of its submission to us, however it requir...
I was given a price and received multiple phone call after the fact trying to increase the price of the initial quote. One was if I wanted insurance, I always said I didn’t and then I got another one [More]
RoadRunner Auto Transport - Max, unfortunately because the first carrier we assigned to your transport was unable to follow thru we assigned another carrier to transport your vehicle that valued the space on their trailer higher...
They provided a quote, and at time of pick up confirmation they increased their price by 25% and tried to tell me this was common practice. This is only after I had to follow up with them almost a wee [More]
RoadRunner Auto Transport - Nancy, we regret that you chose to cancel your shipment with us before we were able to assist you. Every carrier has their own pricing as they are owner-operators and the cost of the carrier willing t...
My vehicle was scheduled to be picked up the 29th so it’d be delivered on or around Jan 5 , my arrival date to my new home.The rep never discussed dates are estimated verbally.
Once you sign a contra [More]
RoadRunner Auto Transport - Will, we are sorry to hear that you chose to cancel your shipment with us. Carriers are typically assigned on or close to your provided ready date, however there was a delay due to carrier availabilit...
