After I received the quote, since price was way high than any other transportation company, I had let them know about going with other company, after then Representative started being rude in addressi [More]
RoadRunner Auto Transport - Sid, we strive to provide excellent customer service and regret the experience you have had with us. We are not affiliated with the phone number you listed and are sorry to hear that we are no longer ...
Scheduled a shipment from NYC to California. Went with Roadrunner based on a prior successful car transport. This quoted rate of $1865 which was immediately charged to my cc on booking. Note that t [More]
RoadRunner Auto Transport - John, we’re sorry to hear about your experience with us here at RoadRunner Auto Transport. unfortunately, because zip code 70010 was mistakenly entered not 10010, the original carrier and price for sh...
This is the second time I have used roadrunner. They quote you a price then when they find a carrier the carrier jacks up the price. This will be the last time using roadrunner
RoadRunner Auto Transport - Brian, we apologize for the issues that occurred with your shipment. Unfortunately, your delivery location is off route and not frequented by our carrier network. The carrier that we located requeste...
We booked our reservation with Road Runner after reading good reviews, and received a booking confirmation with our agree-upon price. We did not hear from them for three days, and when we did they sai [More]
RoadRunner Auto Transport - Steve, we are sorry to hear that you chose to cancel with us for this reason. We are transparent that we rely on a network of drivers who have been hand selected and highly rated by industry professio...
?First of all, I finally did get my car successfully transported with Road Runner, but it took an extra 5 days and a lot of aggravation to make the connection and receive my car.
We were moving acro [More]
RoadRunner Auto Transport - Greg, thank you for taking the time to share your experience. We are sorry to hear that thing didn’t run as smoothly as anticipated and for any inconveniences this delay may have caused you and for an...
I chose roadrunner for shipping my car as thier quote was competitive. I confirmed that this was total charge and final. After two weeks, now when the time came to ship the car, they called me and i [More]
RoadRunner Auto Transport - Madansinh, we are sorry to hear that you chose to cancel your shipment with us for this reason and we are no longer able to assist you with your vehicle’s relocation.
I cannot stress enough how you SHOULD NOT use this company. They quickly give you a quote and then they call you incessantly to see when you’ll ship your car. However, if your contact person does no [More]
My car is over a week late on being delivered. The communication is terrible and they do not not deliver on their promises. There is absolutely no recourse to take or any way for me to find out anyt [More]
RoadRunner Auto Transport - Sandy, due to the nature of transport and the unforeseen circumstances that may arise we always express that all dates are estimated and are subject to change. We see that your vehicle has since been ...
I hire a roadrunner because I was told that they are the number one shipping company Nationwide, that couldn't have been further away from the truth. I booked with them on the 17th and was told by Rob [More]
RoadRunner Auto Transport - Jose, we’re sorry to hear about your experience with us here at RoadRunner Auto Transport. Unfortunately, because your route is not frequented by our carrier network there was an unexpected delay in c...
This company hung us out to dry. Their sales team was very misleading with regard to the pickup date for our vehicles. Until we called them on the date we had requested pick up, they had given us no i [More]
RoadRunner Auto Transport - James, we are sorry to read of your frustrations while trying to contact us. To help alleviate long hold times and provide you with quicker status updates during your transport, we have added the liv...
