Picked up later than told and increased price. The actual driver was good. They told me original drivers truck broke down. New driver needed more money.
So the carrier arrived to pick it up but was refused (at first). He calls RoadRunner. They call me. I'm in NC. The car is in NY - at a dealership. THey asked me to deal with it. I said I supplied the [More]
The cost to transport was about $300 more than the original proposal. The delivery time was several days longer than expected. Overall my car arrived safe and without damage.
Vehicle was not picked up at the date that it was scheduled. It wasn’t until a week later that a carrier was found to transport my car. The car did end arriving at the same desired time but; I had to [More]
I was misled upon initial contact when the representative confirmed that my truck would be picked up next day, after a different company completely failed to satisfy their end of the contract. At the [More]
Great customer service, great communication and provided quality vehicle delivery. I do wish I would the driver had contacted me before the vehicle pickup so I could have informed him of the location [More]
RoadRunner Auto Transport - Stephen, thank you for taking the time to share your experience. Your feedback is valuable to us and we will use to improve our services for future customers.
Driver could not find the location to pick up our car and it was very simple. He had a strong accent and I had a difficult time understanding him. Finally his daughter called me and helped very much [More]
The customer service and communication between myself and the road runner team left a lot to be desired.
The vehicle was picked up Thursday evening, for a 6 hour commute from Tucson, At, to Las Vegas, [More]
RoadRunner Auto Transport - Meghan, we are sorry to read that your experience was anything less than five stars. We advise that all dates associated with shipping are estimates and are subject to change due to circumstances that...
