Company Response Review Report Review
Roadrunner auto transport.

Travis E Submitted this review about RoadRunner Auto Transport
Review made Live: 9/15/2021 7:43:00 PM
After agreeing on price of $1300, I gave them my credit card info. Waited a couple of days and then got a call that shipper was available. Price is now $1600 when put on the spot. Son is in air force and walking is his only way of transportation, waiting another 2 weeks is not an option. They were upper priced of quotes received , I picked roadrunner based on reviews on web. Beware they will charge what they want, not honest. Just trying to help people out with my experience.
Shipment Details
Origin:
Reading, Pennsylvania
Pickup:
Late
Destination:
Louisiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Na
Quote or Order Cost:
$1600

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 9/24/2021 9:05:00 PM
Travis, we appreciate the opportunity to address your situation. The carrier that we located requested additional fees as they had priced the available spot on their trailer higher than expected. Every carrier sets their own pricing as they are owner-operators. Our team will always inform you of any available options that we receive and have the option to accept or decline.