They show you an online number that is $500 under the average shipping price for your vehicle. They don't charge you that amount that discount is to get you in the door. They bury this verbiage in con [More]
1501672694-TB
I purchased a used car and had it shipped MD to NM. AmeriFreight set me up with JANA Transport out of PA. I was told my vehicle would arrive 9-11am on Sunday. I got a frantic phone ca [More]
My experience with AmeriFreight was ok. Millie, was extremely friendly and nice, as far as the service, it needs major improvement. I told them the date I need my car picked up, I was ensured that it [More]
AmeriFreight Car Shipping - We are sorry that this customer had an unsatisfactory experience. Upon looking into the order, the customer opted for our Economy Rate. With this rate, pick up and delivery dates are never guaranteed ...
I’m in the military, and I was moving duty stations. Two months prior to my move date, I shopped around companies online for affordable pricing. I have read good reviews about AmeriFreight and the pr [More]
AmeriFreight Car Shipping - We are very sorry and apologize for not being able to meet your expectations in shipping your vehicle. Per our records, you were offered the guaranteed price with a firm pickup option, but you decline...
Would never recommend this company. I am completely unhappy and dissatisfied. I worked with the agent Nicole and ever since I put in my online quote she had been calling me up to 5x a day. I decided t [More]
AmeriFreight Car Shipping - We are sorry for any inconvenience you have experienced dealing with the gap protection agency. Thank you for bringing this matter to our attention. We are looking into your order.
Rude driver and rude staffs (female- i think they are front desk staffs). Yelled at me through phone without knowing what points was I coming from, like can you relax? ....
Well I give two stars to the driver.. I set up pick up and drop off with the broker. She told me it was about $550 above her estimate because there were only 2 other cars on the truck.. well the truck [More]
AmeriFreight Car Shipping - Upon reviewing this order, it has been concluded that the majority of the details in this review are incorrect. As Amerifreight is a broker, we never know the amount of vehicles that will be on any gi...
Order number: 1501612324-OR
I went with Amerifreight because they were the first ones to contact me about shipping a car from Baltimore to San Diego and also the lowest in terms of price $925 was my [More]
AmeriFreight Car Shipping - We are sorry that this customer's experience was not as expected. Our customers are provided with several shipping rates when an estimate is requested, depending on certain factors such as time constr...
This is the 3rd time using Amerifright for services but may be the last time. For the previous experience, Jorge, has been more than helpful and kind in offering assistance. The driver he found has al [More]
Although I’m active military she didnt even ask if I was so. Which I’m pretty sure is apart of her initial questions during quoting. Also I thought it was going to be on a big rig but it was just a re [More]
AmeriFreight Car Shipping - As mentioned on our website, Amerifreight offers a range of different discounts for our customers, including, and frequently used by the military. If a customer wishes to take advantage of our great d...
I would have given Samantha five stars if it wasn’t for the driver. I would have hoped that he was more professional and that the company knows who they are using as drivers. The driver took advantage [More]
AmeriFreight Car Shipping - We deeply apologize to this customer for the awful experience she was put through with the carrier company assigned to transport her vehicle. As a broker who strives to always provide top quality serv...
I used AmeriFreight bc the reviews seemed like the best. I understood the industry in that I was dealing with a broker. Their price was not the lowest but def not the highest. Contact leading up to pi [More]
AmeriFreight Car Shipping - We're sorry that this customer's experience was not as expected. Upon looking into his order, the pick up and delivery occurred on the original dates estimated and agreed upon by the customer and carr...
I was very pleased with the process from the initial phone call attended by Amerifreight representative,
Lucero Allison. I was hesitant in the beginning if the promise to ship my auto at a very reaso [More]
Amerifreight gave me a quote of $884 originally to transport a Wgoneer from Chicago to Wyoming. When i finally spoke to Samantha, the price went up to $1395. I decided based on the reviews for this co [More]
All in all, AmeriFreight did end up helping to find a driver to deliver my vehicle from Washington state to Georgia. However, the driver was over a week late picking my vehicle up, had very poor commu [More]
Unfortunately these folks really let us down and left us with the impression they just want to get their cut of the fee, then leave. I had to move my daughter from college in Florida back to Californi [More]
AmeriFreight Car Shipping - We apologize to this customer for a less than perfect experience with Amerifreight. We hold our customer service agents to high standards when it comes to frequent communication with each and every cu...
On first contact the company quoted a potential price between $400 and $500. I called many times to get the car picked up but the company said no trucker had accepted that price. Finally, a week or so [More]
I had a very difficult time getting my liaison to answer/return phone calls or emails. The price to ship was almost $400 more than the original "quote". Car was delivered on time with no issues. (Ord [More]
company assumed I wanted an open trailer for my corvette @ the price of 1325. When enclosed was discussed I received an open trailer. When I talked to the supervisor they amazingly had no notes on tha [More]
AmeriFreight Car Shipping - At the beginning of each customer's shipping process, they are given the option to ship their vehicle with an open trailer or an enclosed trailer. This customer, at no time, requested an enclosed trai...
Brokerage fees are too high. Despite the contract stating that the balance is due at destination/pick-up, driver demanded the balance up front, which I was not prepared for. It took the company more t [More]
AmeriFreight Car Shipping - We apologize for any inconvenience this customer encountered due to the carrier company requesting payment at pick up. Contractually, they were obligated to collect payment upon delivery. Although thi...
The incompetent customer service persons who are only available when it suits them. Are extremely childish, overbearing and full of attitude. That said lets describe for you how if you don't play long [More]
AmeriFreight Car Shipping - After receiving a quote, this person demanded to only work with white people. Amerifreight does not condone such racist behavior from anyone, even a potential client. After our Customer Service Agent ...
I made an agreement with AmeriFreight to have my car picked up in Washington State for a cross country haul. The truck that would pick up my car would secure it and never move it until delivering it h [More]
AmeriFreight Car Shipping - At Amerifreight, we do our best to ensure that each and every customer receives the best care when shipping with us. We managed to meet every one of the customer's extremely detailed requirements by f...
I had a horrible experience with AmeriFreight. I chose them because of their great reviews and low quote, but I found them misleading and unhelpful throughout the entire process.
First, the final p [More]
AmeriFreight Car Shipping - It is unfortunate that this customer was displeased with the services provided by Amerifreight. However, we would like to explain several parts if this review more in depth. Our agents inform their cu...
We were quoted out transport at $800 and that it would be picked up within 1-7 days. It was about 8 days after that chunk of time that that the car was finally on its way. We called several times wi [More]
AmeriFreight Car Shipping - We apologize for any inconveniences this customer experienced. Unfortunately, shipments that occur during the holiday season may sometimes be delayed due to the schedules of carrier companies. This cu...
Firstly, I'll mention that I did get my car and it wasn't damaged - so there's that. But it was a week and a half before the car was picked up because it was priced too low, despite clearly communica [More]
AmeriFreight Car Shipping - It is unfortunate that this customer encountered several issues with his order. However, despite this customer choosing our economy saver rate (only used for orders with customers who have no time con...
