Quote was a great price, but when time for scheduling the pick-up, never received a call from the driver. I was finally able to reach him by phone and he was scheduled to pick-up car on the day we ne [More]
Was told the driver would contact me before delivery. He called me 20 minutes before delivery. I left a meeting and told him I was on the way, he said he was in a hurry, dropped it off, and left. He m [More]
My car was picked up on the day promised and it went well; that’s where that ends though. When booking, I specified the days I’d be available to accept the car and there was no issues mentioned. The c [More]
American Auto Shipping - Jessica,
Sorry you were dissatisfied with our service.
The good news: the car finally arrived in good condition. The bad news: I had no idea what was going on until the truck showed up -- at 9:30 at night (forced to use a flashlight for doing the inspecti [More]
Ship a Car Direct - We are sorry to hear about the lack of communication and the one day delay in your shipment. It looks like we gathered the info for you and sent it to you by text, but perhaps the driver did not do th...
Whatever stars I have given is solely for the driver as he was able to deliver the vehicle sightly earlier than expected and was transparent and quick on communication. In fact, whatever I paid for th [More]
SGT Auto Transport - Thank you for the feedback on the carrier. We will be sure to follow up with them regarding this. Also, it's good to note this car was not ready due to customer not paying the seller for the vehicle.
I used this company to ship my car from Edmonton to Toronto. It was prompt but I received my car and it has TONS of scratches on it. I reported it and haven't heard anything back. I thought it was [More]
We set a pickup date. I called the morning of pickup since the carrier never called. I was told they were coming and waited all day, no call no show. I called the agent again, they seemed annoyed at m [More]
Although contacting 30 days in advance, had trouble getting car delivered on time for a surprise birthday party. Had my original quote increased by over $100 to finally get delivery.When car arrived [More]
American Auto Shipping - We are sorry that you were not satisfied with your service. When we booked your order it was not made clear that the clearance of the vehicle was so low to the ground and we gave you a price for an op...
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I purchased a used car and had it shipped MD to NM. AmeriFreight set me up with JANA Transport out of PA. I was told my vehicle would arrive 9-11am on Sunday. I got a frantic phone ca [More]
Shipping was ok, but at the last minute they raised the price $200.00 because the model car had a different name. I explained that the model I was having shipped was not in their drop down of choices, [More]
Montway Auto Transport - Hello John, we apologize for the inconveniences. We provide model information for almost every vehicle out there. But, if it’s a unique model of an older vehicle, we ask that customers reach out to us...
