The company listed my vehicle for pickup behind my back at a higher price than they quoted me. 900$ went to over $1100 as an offer to shippers. Which means they would have billed me over $1200.
I had [More]
Do NOT use Alternative Transport! Allen Jones said he had a driver to assign. He had me CashApp a deposit, then would not provide any driver info or any info at all after the deposit was sent. He beca [More]
Alternative Auto Transport - driver was on his way to píck up the car on tuesday and lady cancel because no one answer the phone on monday memorial weekend we did have a driver on his way not our fault she cancel when driver was...
Dispatcher booked a load through these guys to haul a connex box listed at 11k pounds. Drove 106 miles to the pick up to find a wrecker there (was told there would be a crane) to load this thing onto [More]
No Communication at all to inquiries repeatedly
No set windows for delivery
No dedicated customer service representatives
This company represents the very worst in servicing the customers needs
Rude [More]
We worked with Lecia and Sydney to move our car. They found a very reputable driver to take the car to Tulsa from Erie. We would strongly recommend this company
Bait and switch pricing, changed price by over $200. No one mentioned non refundable fee when i placed the original order that i later on had to cancel.
Montway Auto Transport - Hello, I am sorry to hear of the inconvenience. Transparency is important to us, thus, we provide complete details of our shipping services. You can find our service details on our website at https://...
These guys caused $850 damage to my Volvo during transport and didn't lift a finger to help out. They said it "would have happened anyway." What a joke.
Horrible. Lost my car For 4 days with no communication from the driver. Driver would not call back or answer phone. Came close to reporting it stolen. Called customer service 8 times with a promis [More]
Montway Auto Transport - Hi Nick. Thank you for sharing your experience with us. While this is not the experience we strive for our customers to have, we would like to apologize to you for the lack of communication you receiv...
Quote was lowballed intentionally and then asked to pay more money. Agreement was made by rep to cover extra costs out of his pocket, only to ask for it as soon as the car was loaded on the truck. D [More]
It took Montway upto 3 weeks to ship down our vehicle from Virginia to Florida and when it arrived, we noticed scratches, signs of where their accessories ran through the top of the car. They asked th [More]
Montway Auto Transport - Thank you for your feedback and we apologize for your frustration and for any inconvenience. Our claims service team has provided you with details regarding your claim via email. For further informati...
