When signed contract to ship my vehicle I was informed that they would have a driver 3-4 days. It took 8 days for a driver then took another 2 days to schedule pickup. Although the SHIP A CAR DIRECT [More]
I’ve been getting great service from Cindy and the company for over 5 years... BUT I called over 3 weeks ago spoke to Cindy... she said she would find me a drive. I waited for over a week and contacte [More]
I have used Ship A Car Direct 4 times with out any problems, but last time on Nov 12, 2018 was nothing but a nightmare when it came to customer services and trying to get answers to question from my r [More]
I the only problem I had was they didn't show up on the day they were supposed to. But besides that they were great. They got the car shipped to the customer pretty quickly.
AutoStar Transport Express - From Max Cardenas, Customer Service Manager: Hi Katie, thank you for feedback. We are very happy to hear that everything went great and that the vehicle was deliver to your customer promptly. Our apol...
After weeks of negotiation with the seller and passing on several brokers, I contracted with DIY. This auto shipped from Washington state to North Georgia. The contracted carrier rescheduled pickup 3 [More]
Review by william stantonon 11/20/2018 8:58 PM
about Ship a Car Direct
Communication from the broker was good, but the shipper was impossible to reach and somewhat slow. Was not too impressed with the foreign, call-center type customer service...there wasn’t much they c [More]
Overall experience wasn't bad. Cost was increased. Estimation was $879 to ship from California to Virginia but I had to pay $1200 at the end! First they assigned me to a shipping company named Unified [More]
AmeriFreight Car Shipping - We appreciate all feedback from our customers. We apologize for the negative experience you encountered with the first carrier assigned to your order. We are happy, however, that you were able to have...
Initial contact was with Mark. Very friendly and explained how the process worked. Not much contact after that. The shipper keep me informed. Truck driver very friendly.
Communication with Ship a Car Direct was great. Communication with the transport company they chose was challenging. The pick-up and delivery were not within the time window they indicated, but the [More]
Ship a Car Direct - We sincerely apologize for the lack of communication from the carrier. We are sorry that the pick-up and delivery did not go as planned. Unfortunately in the transport industry delays do happen and th...
Review by piergiuseppe paternòon 11/11/2018 9:53 PM
about Ship a Car Direct
At the beginning there was some miscommunication about time of pick up. The driver made an attempt to pick up earlier then what requested and asked if I could pick up at his place. Despite these issue [More]
