We had an awful experience with the carrier Mercury Auto connected us with to move my son's car from Texas to Florida. The communication is real good until something goes wrong. They contracted with B [More]
Mercury Auto Transport - Hi Maxine,
I am sorry that there were damages to your vehicle. We had our Claims Manager Minta reach out to you back when this first occurred to assist you but she never heard back from you regard...
Mercury Auto Transport has been very communicative during the initial engagement process, however, once the deposit has been received, this is where things have turned from bad to worse. The company " [More]
Mercury Auto Transport - Hi Mariusz,
I am sorry to hear that there were delays with your carrier due to their truck breaking down, as well as for the inconvenience the delay has cause. It is one of the most common and unf...
This guy was just Super RUDE!!! I am not a regular shipper and not familiar with shipping a vehicle, this guy strong armed me, I’ve never given you any money or set an appointment and treating me as i [More]
Took my order and will not follow-up to my request and have not been making any progress on my need to ship. Shipping has been pending for 8 days now with no way to talk/contact anyone in customer se [More]
I have to say that working with Mercury Auto Transport has been a painful experience. My broker quoted me $855.00 to transport my RAM 1500 truck from AR to MA. I engaged this agent’s (Ivan Castanada [More]
I went with Mercury not because they were the lowest but because they seemed legit. However, all they do is broker it out to another company. Misrepresented about everything in their original quote. [More]
Mercury Auto Transport - Hi Steve,
We're so sorry to hear that your transport went this way. Although delays within the transport industry are common, the amount of time you waited for your carrier to pick up and deliver ...
Connected to Mercury via on line brokerage site as customary, they (Kandy) responded first. As such, based upon their quotation, I committed to their services/price. After 3 days they did not provid [More]
Sam Golden is very rude and not professional. I've requested for him to cancel and no longer contact me, yet he still harasses. His sales pitch is unprofessional by degrading his competitors. I'd neve [More]
Mercury Auto Transport - Hi Sheniece, I apologize for the unprofessional manner in which you were spoken to it is certainly not something we approve of and is not how we do business here at Mercury. I appreciate you bringing ...
Carrier picked up car a day late, then charged me more than the quote and the car arrived two days ‘past delivery date with no notification Extra set of keys (key fob) had been taken from car and my [More]
My first time using transport services. I was originally pleased with the constant communication of the broker but it quickly turned into harassment sort of. I was unaware that they have auto dialer s [More]
