Hi Mariusz, I am sorry to hear that there were delays with your carrier due to their truck breaking down, as well as for the inconvenience the delay has cause. It is one of the most common and unfortunate complaints in the shipping car business. While it doesn't go this way most of the time it’s one thing we really can’t control when it does. The FMCSA legally protects the licensed drivers/carriers for late shipments for up to 30 days from loading date and there is nothing we can do until then. It is certainly something we work on very hard to not have happen and when it does we implore these drivers/carriers to communicate with our customers as soon as possible. It is frustrating when carriers do not pick up their phones, and we try our best to get in touch with them when customers try to get in touch with them. We apologize that Lucky Strike Express has not been communicative, we have ensured that they are not to be hired by Mercury for future shipments again. If you have any other questions or concerns I would be more than happy to discuss this with you further.  Minta - Customer Service Manager 800-553-1828 Ext 71. minta@mercuryautotransport.com