spoke to a rep. on Friday for a pick up on Saturday he told me they would get a driver as soon a possible low and be hold that wont start till Monday it is now Tuesday still no car asked for a refund [More]
Our vehicle was damaged in transport through a transport company chosen by Montway, and is being held hostage in various storage yards in LA area with GPS disabled. Montway worked hand in hand with Pa [More]
Montway Auto Transport - Thank you for taking the time to provide your feedback. We work hard to provide clear and efficient service, as auto transport is a complex service with many moving parts and regulations. We apologize...
I just got down here yesterday and my 4 runner has 2 symmetrical dents in the back I believe it’s from the back gate of the towing trailer it was the last car loaded I have pictures I need a phone cal [More]
I will never use or recommend Mercury Transport to anyone. Unreliable, untrustworthy, shady business practices! We gave our logistics broker a 2 week window. Twice he called trying to schedule pickup [More]
Mercury Auto Transport -
I apologize for the incredibly frustrating experience you had. Our agent did have multiple carriers available for you. Kris made several attempts to contact you via text, email, and phone to get you...
Beware of this company and the industry. After being quoted a "discounted price" as a return customer, they missed the 3 day pick up agreement. After several calls and chats, on day 4 I received a cal [More]
SGT Auto Transport - Dear G C Carate,
Thank you for sharing your feedback, and we are sorry to hear about your experience. We would like to advise you that we operate within an estimated pickup window, and our dispatch...
I had called to get a QUOTE and was pushed to sign the contract before they would even start looking for pick up dates. I was explicitly clear that I WAS looking with other companies as well, and whoe [More]
I have used Montwqy twice. The first time was great, the second was a total disaster. I won't use them again. They quoted me a rate and assured me there would be no issue getting my car picked up a [More]
Montway Auto Transport - Thank you for your feedback. As a broker, our services are to match your shipment with a properly licensed and insured motor carrier. We work with thousands of carriers across the country every day an...
HBTransit partnered with a carrier (Ride-A-Transport), and did no research. The owner of that company is in jail. They damaged my vehicle and are dodging phone calls. The carrier's insurance cannot do [More]
Working with Montway was one of the worst customer service catastrophes I have experienced with a company. The following are black and white, provable facts:
> The customer service rep said I would [More]
This company is a scam. David Warner scammed me of $200. They asked me to pay money and promised to provide a driver the next day. I flew to Texas to wait for driver on that saturday, no one called. T [More]
US Car Go Freight Logistics LLC - Dear CATHRINE,
We sincerely apologize for the inconvenience you've experienced with our services. We understand your frustration and want to assure you that your concerns are being taken seriously....
Funds were advanced April 8th for delivery of a Smart Car from Fl to NM, $1,300, pickup promised within a few days.
On April 19 th they were informed I was leaving the country on the 25th and car mus [More]
Last Thursday, April 25th I agreed to have Roadrunner Auto Transport pick up my 2021 Lincoln Nautilus from Cape Coral Florida & ship to Long Island NY. I'm giving the car to my son because I purchase [More]
They are a brokerage firm that booked my transport at a quoted price of $1050.I signed a contract with them with a brokerage fee of $200. They were not going to charge this until the day of pick up. [More]
This was a horrible experience. The broker (Stacy with Sonic Auto Transportation) agreed to a Saturday delivery date and told me the carrier company (Giorgi with Atop shipping) agreed to this date as [More]
Sonic Auto Transportation - Dear customer, thank you for contacting us. We value our customers feedback and take their concerns seriously. As per our records Saturday was an estimated date when your vehicle was supposed to be de...
ShipAutoNow first quoted $550, then $800, then $1050, and finally $1530 to ship my vehicle. Nothing about the transport of my vehicle changed, they just kept claiming they were struggling to find a dr [More]
This company is by far the worst. Customer service never picked up after I called about 10 times. I was on hold the entire time and hung up after waiting 20 minutes. They assured me that they would be [More]
Our vehicle was damaged in transport through a transport company chosen by Montway, and is being held hostage in various storage yards in LA area with GPS disabled. Montway worked hand in hand with Pa [More]
Montway Auto Transport - Thank you for taking the time to rate us. Based on the information provided, we are not able to locate your order. We would like to learn more about your experience so that we can resolve your concern...
Let's start with the end. Did my car arrive safely and in one piece? Yes. Pleasant, above-the-table experience that would make me come back? Absolutely not.
After being told the company has "new own [More]
This appears to be a complete scam. Did not meet timeline guarantee after stating the had a guaranteed pickup date. Then changed several times and said it would be a week later for an additional dolla [More]
They hired an uninsured 3rd party to transport - the guy DROVE our van (which needed various work and should not have been driven without that work done!)... when he arrived to pick up the van from th [More]
Review by phillip newberryon 4/23/2024 9:30 PM
about US Road Inc
Get Carrier provided this company US Road to transport my mother's Porsche from NJ to FL. I took pictures prior to the pick up at the Porsche Dealer whom serviced the car prior to being sent. When t [More]
Be careful when you book. The quote they put on the booking is not the final price. They give a lower price to spark your interest, get you to book and enter credit card info to hold a booking. Once [More]
Review by shannon coltonon 4/23/2024 5:02 PM
about GetCarrier.com
Called and got Keith Gipson to ship 2 containers from NJ to Syracuse NY. Last Tuesday he told me they were on their way, so I had crane scheduled to be here to unload the containers at 2 pm. Finally, [More]
Acertus is a horrible company don’t work for them as any independent contract driver they rip you off pay very small amounts to do the run and then they will leave you stranded in states for you to fi [More]
My suv was transported from Honolulu to Oakland, CA. Obvious damages, dents and scratches are visible at time of pick up. Process of filing claims started with Jenny Welcomes. I provided her 3 out of [More]
