I booked with this company on a Saturday, thinking it would be at least assigned by the scheduled pickup date and it was not so I decided to call and cancel and fly out myself due to needing the vehic [More]
RoadRunner Auto Transport - Quiana, thank you for providing us with the opportunity to address this issue. Typically, we require about two weeks of notice to secure a carrier for your vehicles route. Since you booked on Saturday...
Booked online 2 weeks before the pick up and never heard from anyone. I called the day before the pick up just to confirm since I have never heard from anyone. They guaranteed they would be there. pic [More]
RoadRunner Auto Transport - Don, we are sorry to hear about your experience with us here at RoadRunner Auto Transport. Unfortunately, your delivery route is not frequented by our carrier network and the assignment of a carrier t...
Was quoted a price, then when to make arraignments it was mare than twice the amount I was quoted, be careful dealing with this out fit. Very disappointed with the experience we had with this company. [More]
You know, I understand things take time, but when you promise someone on the phone that it'll "definitely be within 4 days" then 2 weeks pass and you tell your customer to refer to the order agreement [More]
Mike at godspeedtransport.com saved the day! Roadrunner lied to me about any and everything! Wouldn't answer their phone or update at all! Mike at godspeed transport did and he was honest and got my v [More]
Quoted one price online, called back with a new price and I accepted, Called again with another new one and blamed it on driver shortages
RoadRunner Auto Transport - Don, thank you for providing us with the opportunity to address this concern, unfortunately carrier we assigned to your transport requested additional funds as they are owner operators and priced the ...
Roadrunner is usually bad, but my last shipment was in Chicago for 3 weeks because the truck broke down. The reason they didn't send someone to pick up the trailer is because you get what you pay for [More]
RoadRunner Auto Transport - Nimbus, we are sorry to hear of any inconvenience this delay may have caused you. All carriers are internally rated based on performance and your feedback is important to us. We appreciate the time yo...
