Update (08/14/2026)
After my review was posted, I was contacted by an SGT Auto Transport representative named Ivy.
Ivy sent me a "Good Faith Resolution Agreement" offering a $199 refund related to t [More]
SGT Auto Transport - Dear Halyna,
While we regret that your experience did not meet your expectations, the facts remain clear: the $199 cancellation fee fully applied under the terms of the contract you signed. Our can...
I selected SGT Auto Transport based on the price quote I was given for transporting my vehicle.
After placing the order, I was informed that the transportation cost would be significantly higher than [More]
SGT Auto Transport - Dear Halyna, thank you for sharing your experience. We understand your frustration, but we would like to clarify that SGT Auto Transport acted in accordance with the terms of your signed Customer Ship...
Deceptive and dishonest $199 cancellation fee without telling customer beforehand. Hidden in fine print. Beware.
SGT Auto Transport - Dear Fugu,
Thank you for your feedback. We respectfully disagree with your characterization of the cancellation fee as deceptive and dishonest.
At SGT Auto Transport, we invest significant time,...
I recently purchased a Tesla in New Jersey and needed it transported to California. Before booking, I made it VERY clear to every company I spoke with that I had a vacation scheduled in two weeks (Mem [More]
SGT Auto Transport - Dear Bryan,
We are sorry to hear that your experience did not meet your expectations and appreciate you taking the time to share your concerns. We understand how important timing was for this shipm...
WARNING! DON'T FALL VICTIM! They’ll tell you whatever you want to hear to earn your business, then disappear when deadlines aren’t met.
I recently purchased a Tesla in New Jersey and needed it trans [More]
SGT Auto Transport - Dear Bryan,
We are sorry to hear that your experience did not meet your expectations and appreciate you taking the time to share your concerns. We understand how important timing was for this shipm...
I was good to have SGT transport our vehicle but when it came time to pay, they didn't like my credit card as the zip code was not the same as either the pick up or drop off locations. They wanted a [More]
SGT Auto Transport - Dear Susan, thank you for sharing your feedback. We would like to clarify that the reason the credit card could not be used in this case was because you requested to pay the full amount by credit card...
SGT sent me an email (Credit Card charge $72.00) a day after I had already found a driver from another company. When I called SGT and told them that I was charged $72.00 and asked them to make a corre [More]
SGT Auto Transport - Dear Darrell,
Thank you for sharing your concerns. We respectfully disagree with the characterization of our company and would like to clarify the situation for accuracy and transparency.
SGT Au...
I’m moving from New York to Portland with a family and needed as much certainty as possible that I could get my car picked up before our flight, while preserving my ability to use my car. Enter SGT Au [More]
SGT Auto Transport - Dear Kenneth,
Thank you for taking the time to share your experience. We understand how critical reliable timing is when planning a family move, especially when travel arrangements are involved. Ou...
I contracted with SGT Auto Transport for shipping my vehicle in August 2024. I originally agreed to an open trailer for around $1,800 with guaranteed pickup on 8/18. On the day of pickup, SGT told me [More]
SGT Auto Transport - Dear Shang, thank you for sharing your feedback. We are truly sorry to hear about your disappointment and would like to provide clarification regarding the points raised, as accuracy is very important...
SGT Auto Transport is a predatory scam operation disguised as a legitimate business. What should have been a simple California to Florida car transport became a nightmare of extortion and incompetence [More]
SGT Auto Transport - Dear Andrew,
Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, and we would like to take this opportunity to clarify a few important points...
