Company Response Review Report Review
Review

Jared Submitted this review about Ship a Car Direct
Review made Live: 2/10/2012 4:39:00 PM
I didn't plan to write this but after 2 early morning phone calls and 2 emails that I need to collect my $30 why not. My review is going to be slightly different then the templates he provides. First issue after 2 days past my first available date I called David because I haven't heard anything and he said the issue its not getting picked up could be because I was shipping to "Las Vegas Business" or something similar that he thought was a city. We resolved that and a few more days passed I called him up and now the issue is there is limited enclosed transporters in the area and I need to add more money to the price they quoted me to get my car picked up. So I did added $200 to the $1045 price. Waited a bit and still no takers. I then called him up and said lets switch to open. I asked about pricing because on my original quotes open was in the 600-800 range. He said we need to keep it at $1,045 to get it picked up. Maybe would of got picked up for less? Anyways in the end I received my vehicle in the shape it was loaded in. Mike the transporter ( Not related to brokering service ) was awesome rushed to get car delivered before Superbowl and was well ahead of schedule.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Nevada
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
269423-OF
Quote or Order Cost:
$1045

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/10/2012 5:01:00 PM
Sorry Jared, not sure what you meant by template, but we understand your frustration. You're just leaving out the part where you requested delivery by a certain time, which is why we recommended keeping the carrier pay high (there was no change to our fee, as we made clear to you). Glad that the carrier we found accomplished the desired goal for you, but sorry that you were unhappy with the process of getting the result. Hope this review helps. For questions, call David at 818-824-4910 or visit www.shipacardirect.com