Canceled another group to go with Pete Reynolds at Mercury Transport. Once I agreed to go, price when up $180. Once we got close to my ship date, he called with another price of $200 more. This is an [More]
My experience with Jim Gozde was a NIGHTMARE. I could not even give him one star. Like many reviewers here, I got bids from multiple brokers. Jim's was fair and he had good reviews so I decided to [More]
Mercury Auto Transport - Sorry to hear that your experience did not meet your or our expectations. We do not have cancellation fees unless we dispatch a carrier for you. We regret any issues and miscommunication with Jim. We ...
Promised to pick up on Friday but never followed up after scheduling . Bad costumer service he will not pickiup my calls and this company does not have a dispatch department . This a bogus company be [More]
I booked with Mercury Auto Transport and they dispatched my vehicle. After dispatch was confirmed I paid the $150.00 deposit to Mercury but then 1 1/2 hours later the transporter decided he did not wa [More]
Mercury Auto Transport - Hi Gary, we are sorry to hear that your experience with us did not go as you had hoped. in regards to our contract it does state that all customers are entitled to refunds prior to their car being Dis...
I paid this company to transport my Ford Crown Vic from Florida to Chicago. They gave the job to a company that gave me conflicting information on when my car will arrive. That company then gave it to [More]
Mercury Auto Transport - We would like to appologize for your negative experience. We'd like to learn more about your specific situation and assist you. If you wouldn't mind giving us a call (800) 553-1828 ext.21 at your earl...
At last, I canceled my order. The servicer lied to me about the picking up day. The true day will be 6 days later than the estimated one. One the phone, the servicer said I was not professional and hu [More]
This company is unethical and unprofessional and utilizes "Bait and Switch" tactics to try and scam customers - do NOT use them! I received a quote via e-mail from Mercury Auto Transport rep Carol Cir [More]
Mercury Auto Transport - Hi Heather,
Our estimates are right on target for 99% of the time. I'm sorry if this one was off. I know Carol went to work on this right away which is why we wanted to get back to you so quick (wi...
DO NOT use this company. They came in the lowest bid and I was skeptical but all the reviews were good. My car sat for a month. Sam was awful and did not provide me with any information. When I ca [More]
Not pleased with service. Picked up car 6 hours after expected.
Was supposed to deliver on a Friday and did not arrive til Wednesday. It took a week to get
our car delivered.
Dealt with KathyNo communication through out the 5 day process. Will not deal with these people ever again. Went with someone else and within 4 hours a carrier was found for me. She won't work for you [More]
