I was skeptical about using this company after reading complaints about last minute rate hikes, but decided to take a chance. Sure enough on the day they were scheduled to pick up the vehicle they inf [More]
Sonic Auto Transportation - Dear Customer, we appreciate you taking the time to provide feedback on your experience with our company. We apologize for any inconvenience or frustration you may have encountered during the process....
If I could give them a -49.7 stars I would. I will not be using them again. I wanted to ship my vehicle from Atlanta to Houston. Was told 8/22/23. ($515 signed contract) Then they switched it to 8/25/ [More]
Sonic Auto Transportation - Dear Customer, we are extremely sorry to hear about your experience using our service. Unfortunately, we are only the middleman between you and the driver and have no power to determine the final cost...
Worst experience, They damaged my car and not even covering the repair costs. I will not 100% refer any one to this company. They know the damage and hide it from me i found later and they are not rea [More]
Sonic Auto Transportation - Dear Sureh, thank you for reaching out. We’ve reviewed your order, as per our system the car was delivered safe and sound on 6/6/2023.You signed Bill of Lading confirming that everything was fine wit...
SONIC AUTO TRANSPORT is the worst most dishonest auto shipper out there!
They are constantly trying to jack up the price because of their own incompetence and then if you don't agree to their extra ch [More]
Sonic Auto Transportation - Dear John, we apologize for any inconvenience caused. We want to assure you that our business practice is absolutely honest and you can see that from our thousands of positive reviews. As for the cha...
Stay Away from this company .
They wiill Quote You cheap ..but right after you pay a deposit and sign up a contract they will change price up zo 100%
Scammers Scammers
Sonic Auto Transportation - Dear Customer, thank you for reaching out. We apologize for any confusion caused. We want to provide you with a more detailed response, however, we weren't able to identify your order in our system. P...
Spoke with Tyler from sonic (04/19023)
Confirmed my car to be picked up 5/16/23 and to be delivered to Colorado.
First off nobody called me the day before to give me a window of the drivers arrival. [More]
Sonic Auto Transportation - Dear Customer, on behalf of the entire Sonic Auto Transportation team - we'd like to apologize for the inconvenience caused. Details like these are vitally important to us so we know what we can do to...
Where do I even begin. This company is the most HORRIBLE company I've ever had to deal with. I was scheduled to start school on the 8th of May and shipped my car out on the 1st of May. Initially they [More]
Sonic Auto Transportation - Dear Ivy, we apologize for the inconvenience caused by the delay in the shipment of your car. We understand how frustrating this must have been for you. As per our system, driver broke down during tra...
I am happy to report that Sonic Auto Transportation successfully hired a responsible driver and truck to transport my auto across country. It arrived quickly and on time. That, however, is only half [More]
Sonic Auto Transportation - Dear William, we apologize for any inconvenience caused. We understand your frustration with the unexpected increase in shipping costs. We made sure to explain the reason why it happened and we are th...
I did my due diligence when searching for a reputable company to transport my 2017 Chevy Corvette Stingray from Philadelphia to Los Angeles & I thought I found the right company but I was completely w [More]
Sonic Auto Transportation - Dear Jacque', we want to assure you that our job is 100% transparent and we would never lie to our customers. Please, check our reviews to prove that we have thousands of happy customers. As per our s...
Scheduled a month out and confirmed several times - flew out to have car picked up and Sonic never bothered to tell us that they didn't have a driver for us. No phone calls, emails, nothing! Even day- [More]
Sonic Auto Transportation - Dear Customer , our entire team apologizes for the miscommunication that took place when scheduling your service appointment. We experienced a serious technical issue with our scheduling software, whi...
I booked their service 1 month in advance for a quote of $585 and the say before they changed my sales agent to another person, and my truck driver to another person and told me there has been a shipm [More]
Sonic Auto Transportation - Dear Hillary, we apologize for the sudden changes in your order and any inconvenience caused. We value your feedback and are taking steps to improve communication and reliability. We hope to have the ...
We booked with Sonic Auto Transportation two months prior to our daughter's first day of college to transport her vehicle from the pacific northwest to the south coast. Sonic did not show up on the s [More]
Sonic Auto Transportation - Dear Customer, we went over your order and we have to admit that indeed we couldn't locate a carrier. We are so sorry to have made false expectations about the pick up date. You needed the vehicle pic...
This was a very unfortunate experience. I decided to sign with auto because of reviews and the quote, which later turned out to be significantly lower than reality . This was of course disappointing, [More]
Sonic Auto Transportation - Dear Customer, on behalf of the entire Sonic Auto Transportation company we want to apologize for the miscommunication you faced. We always prioritize customer service, we are so sorry we weren't able...
Never use and trust this “Sonic Auto Transportation” company. They took all the personal information including pick up and delivery addresses, phone numbers, in case of emergency numbers, email addres [More]
Sonic Auto Transportation - Dear Saad, thank you for your prompt feedback. We want to assure you that your personal information is completely secured and we only need it to reserve a spot on the driver's truck. The reason we ask...
They started out as a concerned business. Then once we set up a time and date it never happened. This imaginary guy named “Tim” was supposed to contact me after I signed the contract and set up my cre [More]
Sonic Auto Transportation - Dear David, we have looked through your order and we'd like to admit that this is definitely unacceptable. We noticed that you communicated with our support representative and Tim's personal assistant...
If I could give this company zero stars best believe I would ! After not being able to meet my expectations I requested the service be cancelled. Their response : “ The trucks are slipping left and ri [More]
Sonic Auto Transportation - Dear Norell, please accept our apologies. Our agent didn't mean to be rude, he was trying to say that you could save your time and money by letting us ship the car instead of driving it. We are sorry ...
They would first quote a low price and on the day of shipping would give fake carrier information, then try to find another carrier and charge a higher price. Stay away from these scammers. They charg [More]
Sonic Auto Transportation - Dear Nabin, thank you for addressing this matter. We are so disappointed to hear about such a negative experience working with our company. However, we are glad that your shipping agent managed to fin...
I hired Sonic to transport my brand new Toyota Tundra due to the responsiveness of David. My original quote for the delivery was shorter and cheaper than everyone else. Normally I don’t select the che [More]
Sonic Auto Transportation - Dear Rondi, we are terrified to hear about such a negative experience with your brand-new truck! This is totally unacceptable. We apologize for the miscommunication, we only got one email from you and...
When I contacted them a month in advance they said it would be $500 to ship my car. The day the car was supposed to ship I got a call from the driver saying he was canceling. When I called Sonic back [More]
Sonic Auto Transportation - Dear Eli, we'd like to apologize for such an inconvenience. We always try to stick to original quotes and dates requested, but sometimes it's not possible. Your shipping agent was negotiating the pric...
Beware of this company !!! Don't get scammed !!!
This is what going to happen, Mark my words!!
1) They give you a low quote (you are happy to see the quote)
2) You sign the contract with all the in [More]
Sonic Auto Transportation - Dear Ananth, thank you for sharing your experience working with our company and leaving such detailed feedback. We are terrified to hear that you had to face such an inconvenience! We want to inform y...
So I initially scheduled my pickup back in late March for a June 14th pickup. Move from WA State to Houston Tx! I was dealing with a Nathan and my Signed Contract was for a total of $1085 with a $200 [More]
Sonic Auto Transportation - Dear Shama, thank you for your prompt feedback We are so sorry to let you down. Unfortunately, booking in advance doesn't guarantee a fixed quote due to a range of circumstances such as gas price, etc...
Stay away, they are bait and switch. Quoted $1900 then tried to gouge me $3500-$4000. They have the book of lies on their desk. Allison was the agent. Read the reviews seems this is their common pract [More]
Sonic Auto Transportation - Dear Robert, we appreciate your prompt feedback! However, we are so sorry for the price change. That was a necessary measure in order to find a carrier. It's our duty as a broker company to offer all ...
They promised a pick up date then they called on the date saying they had not filled the trailer so they would not pick up my car that day, two days later they said they had another driver ready to pi [More]
Sonic Auto Transportation - Dear Carlos, thank you for addressing this issue to us. We apologize for ruining your schedule, we always try to stick to the pick up and delivery dates requested by our customers but we can't guarant...
Price quoted was to low ball the competitors and then when it was time to deliver, they could not find a driver to pick up the vehicle. This is there profession. They know what they average rate is, [More]
Sonic Auto Transportation - Dear Customer, thank you for your detailed feedback. Your review helps us a lot to improve our services! Your shipping agent has been working hard to lower the rate, but with these fuel prices, it's b...
Dominic Molone of Sonic Auto set my agreement pick-up for 5/20/2022
Driver (Marc) text me in 5:24AM he would pick up between 5-6PM
Driver informed me at 2:14PM he is waiting at dealer and vehicles hav [More]
Sonic Auto Transportation - Dear Patrick, we appreciate your detailed feedback! Thanks for bringing our attention to the terrible issue you have faced. As per our system, you did have a driver assigned to your order that was sup...
