Unprofessional service and major delays. My experience with this company was incredibly disappointing due to a severe lack of communication. My vehicle delivery was delayed by two weeks beyond the pro [More]
AutoStar Transport Express - Good day, we would like to address your concerns, but we cannot find your order under the name provided. If you would please provide an order ID, we would be happy to address your concerns.
I'm glad so many others had a good experience with this company; I did not. Manny gave me a 5-day window in which AutoStar would find a carrier. Once I paid my deposit (well in advance of the 5-day [More]
AutoStar Transport Express - Thank you for taking the time to share your experience. We’re very sorry to hear that the process did not meet your expectations and that communication was not as consistent as it should have been. We...
Picked up a week late and then charged me 50 $ for and pick up change of address.
AutoStar Transport Express - We’re very sorry to hear about your experience. We understand how frustrating it is when a pickup is delayed, especially when you're trying to coordinate schedules. We sincerely apologize for the inco...
Whatever you do - do not use auto star. The contractor they assigned the job to tried to scam me. First they told me that the truck broke down so they were a day late, then they called me at 6 am tell [More]
AutoStar Transport Express - David, we are deeply sorry for the troubling experience you had and the unacceptable behavior you encountered with the assigned contractor. This is not the kind of service we stand for, and we regret ...
Avoid this agency by all means. For one the person Carlos or whatever his name is, phone number 786-725-2239 was very rude and got upset when I said I was quoted less. SIGNIFICANTLY LESS. Don't use th [More]
AutoStar Transport Express - Thank you for your feedback. We sincerely apologize for the experience you’ve described. Your input is important to us, and we will take it into account as we work to improve our services.
Our experience with Auto Star could not have been more seamless.
Immediate, helpful, and friendly responses.
Incredibly quick turnaround and the best and most dependable service and communication.
W [More]
AutoStar Transport Express - From Steven Miller @ 786-871-0071: Hello Mr. Pavinelli, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. ...
