Whatever you do - do not use auto star. The contractor they assigned the job to tried to scam me. First they told me that the truck broke down so they were a day late, then they called me at 6 am tell [More]
AutoStar Transport Express - David, we are deeply sorry for the troubling experience you had and the unacceptable behavior you encountered with the assigned contractor. This is not the kind of service we stand for, and we regret ...
Avoid this agency by all means. For one the person Carlos or whatever his name is, phone number 786-725-2239 was very rude and got upset when I said I was quoted less. SIGNIFICANTLY LESS. Don't use th [More]
AutoStar Transport Express - Thank you for your feedback. We sincerely apologize for the experience you’ve described. Your input is important to us, and we will take it into account as we work to improve our services.
Our experience with Auto Star could not have been more seamless.
Immediate, helpful, and friendly responses.
Incredibly quick turnaround and the best and most dependable service and communication.
W [More]
AutoStar Transport Express - From Steven Miller @ 786-871-0071: Hello Mr. Pavinelli, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. ...
To Whom It May Concern, my name is Mark Smith. I am writing this review to strongly recommend to not use AutoStar for your vehicle hauling needs. First, I want to say the company’s transport coordin [More]
I recently used AutoStar Transport Express to ship my car from NY to TX, and it was a very disappointing experience. Initially, the sales representative, Demitri, offered a seemingly great deal and pr [More]
AutoStar Transport Express - Thank you Raghu for taking the time to share your feedback about your recent experience with AutoStar Transport Express. We are genuinely sorry to hear about the difficulties you faced during the ship...
When they picked up my car all my features and windows worked. When I got it back my passenger-side mirror was facing nearly at the ground, I fixed that by hand.
Then I found my passenger side windo [More]
AutoStar Transport Express - We would like to take the opportunity to apologize if there was any alleged damage done during transport by the assigned carrier. The customer has left out THE most important key detail. The customer ...
Tony lies about timing, then day of shipment hides. We made 22 calls and Mark the owner is why car transport has terrible name. They are rude and expensive. Save your money. They screwed a young veter [More]
spoke to a rep. on Friday for a pick up on Saturday he told me they would get a driver as soon a possible low and be hold that wont start till Monday it is now Tuesday still no car asked for a refund [More]
I just got down here yesterday and my 4 runner has 2 symmetrical dents in the back I believe it’s from the back gate of the towing trailer it was the last car loaded I have pictures I need a phone cal [More]
I recently had the unfortunate experience of having my car towed from one location to another, and I must say that I am extremely disappointed with the level of customer service provided. The entire p [More]
Delivered late at night and did not tell me they had wrecked the rear right panel of my truck. But he came me with a sob story about him getting stuck so I went ahead and paid but the next morning I [More]
When I called, I asked if this was the direct to the company Auto Star. not a broker. They told me my car would be in Florida by the weekend. However, after they took the initial deposit (brokers fee) [More]
AutoStar Transport Express - From Edwin Meffe @ 786-228-5364 or 888-802-8250 Ext. 2229: Hi Tere! I am sorry to hear that your transport was not the best... Should you ever need transport please contact me. 786-228-5364 or 888-802...
I contracted Auto Star to move a car from RI to Kansas City. MO for an action. I signed an agreement and was guaranteed that my vehicle would arrive in Kansas City by the two-day window for the weeke [More]
AutoStar Transport Express - We apologize that a suitable carrier was not located in the contracted time frame, and as per our 100% MONEY BACK GUARANTEE, a full refund has been issued.
Buyer beware: their contract is completely open ended for them. The salesperson (Sofia Wolf) said they would pick up the vehicle I had purchased the next day. This was on a Thursday. The car needed to [More]
Unprofessional lying company. They steal a huge chunk of money for a deposit and don’t give it back after they lie saying that they will pick up the next day. No service, no communication, nothing. To [More]
AutoStar Transport Express - Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you've experienced. We understand your concerns regarding the deposit, and we'd like to provide you with ...
I want to share my extremely disappointing experience with AutoStar Transport Express LLC. I recently used their services for a round trip vehicle transportation from MA to CO, and the entire process [More]
