You don’t get what you pay for! I called in for tracking for the date of arrival. I never received a call back. The truck driver did not complete the door to door. The area of the drop has PLEANTY [More]
AutoStar Transport Express - Very sorry if the customer feels they did not receive the same 5 star service AutoStar Transport Express is accustomed to providing. AutoStar Transport Express located a carrier that picked up the ve...
Bary was quick to engage and set up the contract. He was very responsive and helpful at first, then stopped communicating. Two days before transportation was expected, still nothing from Bary confirmi [More]
AutoStar Transport Express - Our sincerest apologies that customer feels they did not receive the same 5 star service we are accustomed to providing. We will work harder than ever to improve the communication issues. We locate...
This was my first time using a auto transport service so I fielded several offers and mad my decision rather quickly due to the fact I was on a time frame to relocate. Everything was going good and I [More]
AutoStar Transport Express - Our apologies if the customer feels they did not receive the same 5 star experience our customers are accustomed to. Brokers and carriers! This is how the automobile transport industry works. Broke...
Was quoted a price for transport from il.to my city in mt. 4 days later I receive a call that transporter was found will cost 100$ more and will only deliver to a place 2 hours away? In any case the [More]
AutoStar Transport Express - AutoStar Transport Express would like to offer our sincerest apologies that the customer did not have the same 5 star experience we are accustomed to providing. On the first day of availability, custo...
DO NOT USE THIS COMPANY. They picked up my vehicle three days after the pick up date which was September 2, No one seemed to know where my vehicle was a week later. I was told by one worker my vehic [More]
AutoStar Transport Express - AutoStar Transport Express would like to offer our sincerest apologies that the customer did not have the same 5 star experience we are accustomed to providing. Transporting a vehicle to Puerto Rico...
AutoStar Driver lost a rim and tire off my car. He admitted losing it, but refuses to reimburse, after agreeing to initially - $3,100 (Porsche Macan).
AutoStar Transport Express - Our apologies that customer had some personal items missing, but to clear things up……AutoStar Transport Express did not lose customer’s tire. The order was assigned to the carrier, Illin Transport, L...
I give them credit for honoring a good price quote even though it had expired. However, and I understand it was a long trip, my new sparkling clean car was so dirty on arrival it wasn't even safe to d [More]
AutoStar Transport Express - Our sincerest apologies for the condition of the car upon arrival. We do take this quite seriously and have informed our carrier of the situation that this is not the level of service we expect. It...
pick up and delivery on time, however, price was$250 more than qouted
AutoStar Transport Express - From Brian Ferreyra 786-725-5988-Hi Mr. Lozelle, Thank you for your feedback. I am glad we could get this vehicle moved for you in the timeframe that you were looking for, safe and sound. Unfortunatel...
I spoke with Marie Cortelezzi from AutoStar Transport Express LLC. (located in Miami, FL) about picking up our car in LA, California and shipping it to Long Island, New York, pick up was 3/10/2020 wit [More]
AutoStar Transport Express - We at AutoStar Transport Express take accusations such as this very seriously, and we appreciate the customer bringing this to our attention. Our Sales Manager reached out to the customer’s daughter...
This company is a scam!! Do not waste your money with them. Classic bait and switch. They will guarantee you over the phone that they can ship and have your vehicle delivered on a certain date and the [More]
AutoStar Transport Express - We at AutoStar Transport Express appreciate every review we receive, good and bad. We regret that the customer felt this in his experience working with us. When talking to our customers, as a team we ...
driver picked up my truck and delivered and still not one return call or reply to messages,emails or txts to autostar as to what was going on!!! i had no clue anyone was even moving my truck till per [More]
AutoStar Transport Express -
We at AutoStar Transport Express appreciate those who take the time to give us their feedback. And as a transport company, part of our goal is to maintain good communication from the beginning. That...
I requested a quote for transporting my car from Cincinnati to San Francisco on 12/24/19. Within minutes, I received quotes from about 10 companies including AutoStar. Sean Hancock from AutoStar also [More]
AutoStar Transport Express - Our sincerest apologies a suitable carrier was not located sooner to meet customer’s satisfaction. We located and assigned a carrier within the contracted time frame. It is quite common that broke...
Horrible reviews and taken money without a transport assigned. How can they have five stars lol Mark Dugger stated he has trucks in my Area? Find an owner operator or check yelp first. Keeping my [More]
AutoStar Transport Express - It seems like there’s been a couple of oversights in Mr. William Kaupelis’ commentary. First, he booked with several other brokers at the same time to move the same car. Particularly with us, he booke...
I paid AutoStar to transport my car from Florida to California. $450 deposit (this payment) and $1000 cash on delivery. My car was arrived damage. The truck driver was shown the damage before he left. [More]
AutoStar Transport Express - AutoStar Transport Express is very sorry that the customer has some alleged damage to the vehicle that was transported. As we explained to customer on several occasions, and in accordance to the sig...
Legal SCAM is the best way to summarize this business. I requested a car shipped from Washington to California. At first, they are helpful until they got the deposit. They even gave me a "No hidden fe [More]
AutoStar Transport Express - The entire team at AutoStar Transport Express is sorry to hear the customer was not satisfied with the transport of his vehicle. It seems that Mr. Ruben Esparza has not portrayed the events correctl...
I had booked with this company over a month ago to ship my car from Virginia to California. I was anticipating my car to be picked up 3 DAYS AGO but they have not been able to find a driver for me. Th [More]
AutoStar Transport Express - At the time the customer placed the order online on May 7th, she had already agreed to all terms and conditions that clearly states we are allotted 5 business days from the first day the vehicle becom...
I shipped a car from Puerto Rico to USA and since the beginning the communication was poor and the person had no knowledge in shipments from PR. Due to this I had a bad time since I have to teach him [More]
AutoStar Transport Express - Hello. We are sorry to hear that the customer's experience was not to the one he expected, and we will make sure to review his order to ensure any appropriate measures are taken. We have several trans...
