The guy who first picked up my motorcycle was not good. He shows up on the day of pick up and no time frame. I had to rush home to get the bike at 9:30pm. Also, I had to help him push the motorcycle b [More]
My car was not dropped off at my home. i was told to meet at a location 10 miles away. The driver claimed that his truck was too big to navigate the city streets to my location. When I arrived to the [More]
AutoStar Transport Express - "From Ed 888-802-8250 x 2249: Hi Nathan, thank you very much for the feedback and thank you for the opportunity to earn your business, our carriers must maintain a 95% customer service rating or bette...
Unfortunately my experience was not very good my delivery date was pushed out twice costing me $500 in car rental costs and unlike Crowley who does ALL the paperwork in PR for you which is very compl [More]
AutoStar Transport Express - Very sorry the customer feels they did not receive the same 5 star service that hundreds of thousands of our customers have received over the last 14 years. Customer was provided with numerous emai...
Terrible services. Didn't pick up car on 5 days possible loading day. I have to leave my car in relative's place because my airplain schedule pass before loading. They also charge $ 50 more than initi [More]
AutoStar Transport Express - From James @ (888) 802-8250 Ext. 2239: Hello Moon! We are sorry to hear you feel that way regarding your experience with us. Just as a friendly reminder, in the contract that you signed and agreed to,...
Company refuses to issue invoice showing balance paid to submit for reimbursement from my company. Multiple phone calls and emails sent. Poor support, who knows what would happen if something had gone [More]
AutoStar Transport Express - This review is not accurate at all. There were two separate transactions. One transaction was paid to us via credit card, for which we recorded. The 2nd transaction was made by the customer, direct...
Car was picked up six days later than requested. I was told it would be within a day or two of the requested date. I was also advised that the trip would take 3-4 days. It took six days to transpor [More]
AutoStar Transport Express - From Barry 888-802-8250 ext 4218: Hi Riley! First, we would like to apologize for the inconvenience the transport of your vehicle may have caused you. Our orders are usually dispatched within 1 to 5 b...
