I shipped a car with them from Oregon to Illinois, it was over two weeks late (not due to weather). I've never had such bad service along with lack of customer service. I called every day to get an u [More]
RoadRunner Auto Transport - Michelle, thank you for taking the time to share your feedback. Because circumstances arise that cannot be anticipated like road closures and breakdowns, we always advise that all dates are estimated...
I was not informed that picking up my vehicle could take a week! This is completely unacceptable. Agent was misleading making me think the car would be picked up the day after booking. On hold forever [More]
RoadRunner Auto Transport - Elizabeth, we are sorry to hear that you experienced any difficulty contacting us during the holiday weekend. While we were able to work quickly to secure a trusted carrier to transport your vehicle, ...
Had a horrible experience over the phone with Wuilfredo Cortez. He continued to talk down to me as a female believing I didn't understand how pricing for shipping vehicles worked. Ater thanking him fo [More]
RoadRunner Auto Transport - Jessica, we are sorry to hear that you felt gender had anything to do with our required explanation of our pricing. Our representative attempted to explain that when shopping for quotes with multiple ...
Had a quote with pickup schedualed. $1095 Wed
Called day of said price had increased $200.
I had to move forwand had car sitting. $1250
Found out from a different carrier they had it posted for $925 [More]
RoadRunner Auto Transport - Andy, after careful evaluation of your records, we found that you were given inaccurate information perhaps as a mistake or a deliberate defamatory action taken by a competitor. We feel this is in err...
BUYER BEWARE. I just shipped 2 cars cross country with Roadrunner and had a horrible experience.
1) One of my cars arrived over 2 weeks late even though i booked it almost 2 months in advance. ( [More]
RoadRunner Auto Transport - Sam, thank you for providing us with an opportunity to apologize for the issues that occurred with your vehicle’s shipment. Unfortunately, because delays are common during ground transportation and ci...
I used Road Runner to bring my car from CA to MN. This is a car that a relative gave me (Datsun Z260 1974) The original title was given to the driver and the driver didn't drop the title with the car. [More]
I had Road Runner transport ship my damaged truck from PA to iN. I specified that the truck was not in running condition and needed winched on and off. When I specified that, the estimated indicated i [More]
Roadrunner has now had our car for 14 days traveling from Orlando to Las Angeles.. We call daily trying to reach dispatch or customer service at RoadRunner as car was to arrive in LA May 16th.. When [More]