After conducting several hours of research, all reviews and the final decision for an enclosed transport pointed to Montway. From start to delivery of my classic car, I was both pleased and impressed [More]
Montway Auto Transport - Hi Joe. Thank you for choosing Montway to assist with the auto transport of your classic car. We appreciate your feedback on your experience and your recommendation.
Bait and switch pricing, changed price by over $200. No one mentioned non refundable fee when i placed the original order that i later on had to cancel.
Montway Auto Transport - Hello, I am sorry to hear of the inconvenience. Transparency is important to us, thus, we provide complete details of our shipping services. You can find our service details on our website at https://...
Horrible. Lost my car For 4 days with no communication from the driver. Driver would not call back or answer phone. Came close to reporting it stolen. Called customer service 8 times with a promis [More]
Montway Auto Transport - Hi Nick. Thank you for sharing your experience with us. While this is not the experience we strive for our customers to have, we would like to apologize to you for the lack of communication you receiv...
It took Montway upto 3 weeks to ship down our vehicle from Virginia to Florida and when it arrived, we noticed scratches, signs of where their accessories ran through the top of the car. They asked th [More]
Montway Auto Transport - Thank you for your feedback and we apologize for your frustration and for any inconvenience. Our claims service team has provided you with details regarding your claim via email. For further informati...
Origin: Waldorf, Maryland
Destination: Austin, Texas
Pickup Date: 08/13/2022 - PM
Estimated Delivery Date: 08/19/2022
Actual Delivery Date: 08/24/2022 - PM
Auto Transport Industry Standard Delivery Ti [More]
Montway Auto Transport - Thank you for taking the time to provide your feedback, Lorne. We help move thousands of shipments every day in the US and beyond. So it is important to us that we are transparent and prepare customer...
Charged my credit card; sent multiple emails/communications that pickup would be TODAY - noone showed up and the cutomer service reps cannot give me any other info other than someone will contact you [More]
Montway Auto Transport - Hello Andrea, thank you for taking the time to submit your feedback. I checked our system and couldn't find an order matching your information. It is important to us that we deliver the best service p...
I'm active duty military. Vehicle arrived 8 days later than promised (NC to WA). Was missing for a week, only discovered it had never left the state of NC when I called on the day it was supposed to [More]
Montway Auto Transport - Hello J, I am sorry to hear of the inconvenience with the shipment. We do our best to provide the best service possible. But with all logistics fields, there are limitations and policies that must be ...
Took 2 weeks to get my vehicle from Oregon to Virginia. I could have driven it back and fourth twice in this amount of time. Driver was 4 days late because their truck broke down. Customer service was [More]
Montway Auto Transport - Thank you for providing your feedback, Arriell. I am sorry to learn of the inconvenience. Motor carriers do their very best to deliver timely service despite the many factors against them. It is impor...