from United Auto Transport
Submitted this response.
Response Date: 8/9/2014 12:07:00 PM
Good morning, I'm sorry for the experience that you had but it was not our fault. We never forgot about booking the two cars we were on top of it like for two weeks. We had a lot of drivers available to pick up your car but we wanted to ship both cars at the same time, also we wanted to work with the dates because we knew that they had to be there after the 5th of August. When I received the drivers call he told me that he could move the hummer he guarantee that he could only take big SUV cars he said he was not taking small cars. All we wanted to do was to be able to transport both cars and make everyone happy.