Review Report Review
TRANSPORT REVIEW

GAIL Submitted this review about Ultimate Transport 123
Review made Live: 5/2/2021 4:06:00 PM
I ORIGINALLY PLACE ORDER TO HAVE 206 TOYOTA TUNDRA PICKED UP FROM NEW YORK TO NEW ORLEANS, MY ORDER WAS TAKEN BY CHELSEA, THE PICK WAS SCHEDULED FOR 4/13ASOND DUE TO IT NOT BEING PICKED ON SCH DATE BECAUSE THERE WAS NOT DRIVER, I WENT T ANOTHER COMPANY. WELL THAT OTHER COMPANY TOOK MY DEPOSIT, SCH A PCK UP FR 4/19 AND THEY DID NOT PICK UP, TRYING TO CONTACT THEM WAS NOT AT ALL PRODUTIVE. SO ON 4/28 CASEY CALLED ME FROM ULTIMATE, ASKING IF MY VEHICLE HAD BEEN PICKED UP, TOLD HIM NO, WAS WORKIG WTH ANOTHER COMPANY AT THIS TIIME, HE SAYS I SEE YOU HAVE BEEN WAITING A LONG TIME, AND HE WAS VERY APOLOGIC ABOUT ALL THE MIX UP. HE SAYS I HAVE A DRIVE THAT CAN PIC UP VEHICLE 4/28, GAVE ME THE COST, AND THE DRIVERS NAME. HE TOLD ME DRIVER WOUL CONTACT ME IN A DAY OR SO, AND HE DID. I CALLED CASEY A DAY OR SO AFTER OUR CONVERSATIION TO MAKE SURE ALL IS GOOD AND HE DID PICK AND SAID EVERY THING IS A GO. I SPOKE WITH LEON THE DRIVER THE DAY OF PICK UP, HE SAYS YES BE THERE AND BEFORE HIS ARRIVAL HE CALLED MY CONTACT, THEY HAD THE TRUCK READY, AND HE PICKED UP. THE TRUCK ARRIVED A DAY EARLY, WHICH WAS FINE. LEON WAS VERY PROFESSIONAL, ATTENTIVE AND SENSITIVE TO MY CURRENT SITUATION, THANK YOU ULTIMATE FOR COMING THROUGH FOR ME
Shipment Details
Origin State:
New York
Pickup:
Early
Destination State:
Louisiana
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3506007
Quote or Order Cost:
$1650