Great experience

Barry Wilson Submitted this review about Ultimate Auto Shipping Inc.
Review made Live: 12/20/2018 3:12:00 PM
Because this was my first use of auto transportation, I contacted about 10 companies. All provided a fairly quick online price quote--and all disclosed it was only tentative. But when I wanted to speak someone on the phone, the differences between companies became obvious. Ultimate Auto Shipping stood out from the rest, primarily because Pat Lynch, the owner, answered the phone every time I called. No secretary, no menu of prompts to negotiate. I spoke directly to him. And Pat knew the all answers--he didn't have to look them up. He was also clear, honest and willing to take whatever time I needed to understand the process. No other company I called worked like that. Pat's website has a video with the much the same information. But it is incredibly reassuring to speak to directly to the company owner about your questions and issues. When it came time to move the car, Pat kept us informed and found a transport driver--Carlos--fairly quickly in spite of heavy demand on our route. Carlos' rig appeared clean and well maintained. Carlos was cordial, careful and quickly put us at ease. The car was delivered on time, at the agreed price and in perfect condition. He even adjusted our pickup time a bit to accommodate a last minute issue on our end. We had an absolutely flawless experience. Not only would I use Ultimate Auto Shipping again, I would ONLY use them.