Review Report Review
Outstanding Customer Service

Richard Dean Submitted this review about Stateway Auto Transport
Review made Live: 11/5/2018 11:40:00 AM
On Tue, Oct 30, 2018 at 4:53 PM Rich Dean wrote: Well that’s exactly how You run a successful business and You just proved it and that! On Tue, Oct 30, 2018 at 2:51 PM Rich Dean wrote: It’s been my pleasure in working with You, you know how to successfully diffuse a problem and make it right or as right as it can be given the error that Dave made, bit I still respect him for owning up to his error and oversight. He’s a Good Man to have on your sales team. Richard. ?? On Tue, Oct 30, 2018 at 2:56 PM Rich Dean wrote: Okay Emma Thanks so much for the Stellar Customer service!!!.....That or the second one that You sent worked and uploaded like a charm.....very smoothly! Thanks So much again for handling the customer service side of your business so professionally well. I'll be a much repeat customer, You just proved Stateways worthiness and trust and customer service by the (3) "I'm" sorry and we aplogize gifts that you bestowed upon me. Thanks Emma you just earned a new customer and IL spread it word of mouth to many others that need car transport services! Thanks Again....Sincerely Richard Dean. On Tue, Oct 30, 2018, 2:27 PM Rich Dean wrote: Okay Thanks Emma, I really appreciate your efforts and business courtesyin handling the matter(s). I'm so sorry for bugging you so much but I only have little small snippets of time that I can call or email you so I use them when I can. I'm in the Psychiatric Medical profession so I'm always tied up with patients. I'll be looking for it via an email from you and hopefully it'll go smoothly. Thanks Again Emma and I Look forward to doing some more transport business with You! Sincerely Richard Dean.
Shipment Details
Origin:
Kansas City, Missouri
Pickup:
On Time
Destination:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
289982-GD
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was dirty