Review Report Review
Price match does not exist

Miki Submitted this review about Stateway Auto Transport
Review made Live: 2/3/2017 4:01:00 PM
I received a quote of $220 more compare to other carrier and I wanted to choose the carrier. However the sales representative insisted that the Stateway does price match and adjusted the order confirmation with the matched price. Now at the time of dispatch, stateway said there is no way to keep the promised price, instead the original $220 more price came back. Now I complained about the price hike and they gave $100 discount however it is still $120 more compare to other quote. I feel this way of business is totally unreliable. If the price match is not possible, the matched price never should be provided. I feel so bad about this experience and I'll never come back and ask this company. Don't trust their price match, it is just a lie.
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
187061-UL
Quote or Order Cost:
$895