Review Report Review
Exceeds Service Expectations

JSH-Chicago Submitted this review about Stateway Auto Transport
Review made Live: 10/4/2014 12:05:00 PM
My interactions with Stateway transport were outstanding from beginning to end. I submitted a request for a quote on-line and received a reply from Sam very quickly. As I reviewed other carriers and was barraged with phone calls and e-mails from them- some of them really unprofessional and degrading to me - I was so thankful that I had Sam and Pam to work with. No unnecessary calls or e-mails. Very clear and direct information - no surprises at the end.

They were upfront on prices and services and they kept me informed of where we were in the process throughout the transaction. Pam & Sam were very quick to return e-mails. When there was a minor change in the plan, they quickly called me to see if I would be agreeable explaining the situation clearly.

The vehicle was picked up and delivered just as expected. The driver was a bit too quick on the pick-up so that the dealer didn't have time to give it a final wash, but that was very minor point.

I hope my outstanding driver, Yuri, gets a chance to see this note as he was excellent - how he drove that big truck through small spaces to do the drop I will never know. He took great care in un-packing the vehicle and getting it off the truck. Truly a very experienced and talented driver! I even gave him a tip he was so amazing.

Highly recommend using Stateway for your shipping needs.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1466070
Quote or Order Cost:
$565