Horrible experience

Mohey Submitted this review about SVP Auto Shipping
Review made Live: 5/8/2019 10:07:00 PM
If you would like to spend your money on car rentals, waiting for your own vehicle to come, go with that company. You well be trapped for who knows how long to get your vehicle to your destination. You will call many times and the sales person knows nothing about the status of your vehicle. When will it leave or when will it arrive . I got my car ready to be shipped from Corner Brook to Regina, the vehicle was ready for shipping April 2nd , today is May 3rd and they do not know if it is shipped from Montreal or not. I am bleeding money for car rentals waiting for my vehicle. In conclusion do not ever consider this company , if it is really a company not just a broker has only a cell phone and some connections.

Company Response
Stephen Burley from SVP Auto Shipping Submitted this response.
Response Date: 5/10/2019 4:44:00 PM
The client was advised that moving a vehicle would take roughly a month from Corner Brook to Regina from the pick up date, updates were given to the client and their wife as they were received from dispatch, and the vehicle was delivered within that time frame. Unfortunately, after a vehicle is in the process of being shipped, sometimes things change for people, and they want their vehicle even quicker than the time line that was given to them. When shipping a vehicle, we always give a transit time (when a vehicle is physically being moved), and an overall rough time frame the transporting of a vehicle will take. We wish we could have been able to speed up the process, but in reality that just could not happen, and we feel bad about that.