Company Response Review Report Review
Julie Kenyon

Rob D. Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 11/10/2010 9:09:00 PM
Initially, I was very reluctant to have a car shipped because of the uncertainty of the whole situation. After doing a little research on the internet about car shipping services, I decided to call Red Carpet because of the reviews that I had read online. Upon calling, I was connected to Julie who made me feel very comfortable about having a car shipped. One of the first questions I asked was of course about the price. I was pleasantly surprised to hear that if would only be a little over $400, then after a $50 rebate, it would only cost me around $370. She answered all my questions very effectively, and was always available when I needed to call and ask more questions. The actual service was extremely fast. The car was actually picked up the first day that the car was available, and the car was delivered the next morning. Throughout the process of having and picked up, Julie kept me well informed of how the process was taking place. She called the transport driver and had him call me to set up a drop off time. Julie then called the next day, which was a Saturday to check and see if the car was delivered safely. The whole experience was very easy, and if I needed to have a car shipped again, I would definitely call Red Carpet.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5024940
Quote or Order Cost:
$421

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 11/11/2010 10:21:00 AM
Julie Kenyon - Red Carpet Auto Transport 602.438.4644 Rob: It was a pleasure helping you with your transport needs. I know the whole process can seem a little scary if you have never shipped a vehicle. I'm very glad we were able to make this a pleasant experience. Please contact me with any future transport needs. Kind Regards, Julie Kenyon