Alan Dean Foster
Submitted this review about Passport Transport Review made Live: 9/4/2013 5:33:00 PM
Thirteen years ago my wife finally acquired her dream car: a Barrett-Jackson quality 1969 Mach I. 390, Holley carbs, shaker hood, etc. Due to a chronic, degenerative back problem, she has been unable to drive for the past eleven years, so she decided to gift the car to a relative.
Throughout what was as much an emotional as physical situation, Passport Transport was unfailingly understanding and sympathetic. When we were unable to confirm transport time within the initially proposed period, they immediately rescheduled the pickup window without penalty or complaint. Their own truck and driver (Sean) arrived promptly at the designated pickup location. Despite being on a schedule, the driver took ample time to allow my wife to say "goodbye" to the car, took pictures that he subsequently sent her of the car at its delivery destination, and loaded it with as much care as if it was his own vehicle. I noticed that every other car in the 75' enclosed trailer appeared to be a Mercedes or BMW headed back to Texas.
Not only would I trust Passport Transport with another vehicle, I'd trust them with a crateload of Tiffany glass.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
39327
Quote or Order Cost:
$1202
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