Company Response Review Report Review
1993 Cadillac Eldorado

Jeffrey Submitted this review about Express Auto Transport
Review made Live: 9/24/2009 9:12:00 PM
Through eBay we purchased my father's dream car,a 1993 Cadillace Eldorado, in California, nearly 3,000 miles away on the other side of the continent from us. As this Eldorado was in pristine condition, driving it across country was not an option; we had to find a reliable carrier to bring the Caddy home. Upon then contacting various services I discovered that Express Auto Transport offered the best quote by far for transporting the vehicle in an enclosed trailer, and all at a reasonable, easily understandable price. Taxes were included in the quote, so the suggested total price made matters much easier to consider. In addition, the car would be during its shipment insured up to $100,000, with no deductible required of the customer.

Though I was informed the assignment of a driver, along with the consequent transport of the vehicle, could indeed require even several business days, my own experience hardly endured so long. A driver was found within a week, and total carriage time thereafter took less than seven days. Moreover, the fellow hauling our Caddy proved a wonderful guy. He was friendly and accommodating and communicative and patient, all of which made negotiating our eventual rendezvous much easier. Analogously, I was impressed with the level of courtesy exhibited by the company's representatives, and I appreciated the timely and detail correspondences I received by email throughout the process.
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
909027761
Quote or Order Cost:
$1445

Company Response
Mark Groteke from Express Auto Transport Submitted this response.
Response Date: 9/25/2009 10:22:00 AM
Jeffrey, Thank you for your recommendation and flattering assessment of our service. Our sole priority is customer satisfaction, and we are ecstatic we were able to meet your expectations. We hope your father enjoys his dream car!