AVOID AT ALL COST

Mike Submitted this review about Express Auto Transport
Review made Live: 10/6/2009 1:14:00 PM
This company is horrible. I found them through eBay and since the price was right, I called them up. They told me the car would be picked up within 1-7 days. 15 days later, they still don't have a transport for it and the vehicle still hasn't been picked up. Their policy states that if customer cancels, they keep $100 of the deposit, when I tried to cancel, they argued that it's 15 days of the 'vehicle ready' date and not of when the order is submitted. From the other comments, sounds like they don't really deliver many vehicles - maybe they just make their money from these $100 cancellation fees and don't even bother trying to ship cars out. AVOID, AVOID, AVOID.